Fleet Product and Change Manager

The Automobile Association; Basingstoke; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Worksave pension scheme

Free AA breakdown membership

Discounts on AA products

Employee discount & salary sacrifice

Company funded life assurance

Learning and development opportunities

Employee Assistance Programme

Job summary

The AA is seeking a Fleet Product and Change Manager in the United Kingdom to drive the transformation of fleet service design using structured techniques and innovative solutions. You will champion ESG-first fleet management, lead data-driven improvements, and oversee change initiatives across vehicle and driver disciplines.

Ideal candidates bring extensive experience in fleet services within leasing, transport or logistics, a proven track record in delivering operational excellence, and strong

Qualifications

• Proven expertise in designing and managing fleet services.
• Experience leading ESG-first fleet initiatives and stakeholder alignment.
• Strong background in transforming fleet service design with data-driven insights.

Responsibilities

• Lead transformation of fleet service design with cutting-edge solutions.
• Drive development and integration of technological solutions for fleet performance.
• Manage and optimise fleet data structures for insights on performance and environmental impact.
• Implement change management strategies to drive continuous improvement.
• Represent the AA's ESG-first approach in fleet management, internally and externally.

Skills

Fleet data analysis

Change management

ESG strategy

Stakeholder leadership

Project management

Job description

Think the AA is just about roadside assistance? Think again! As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us? This is the job As the Fleet Product and Change Manager, you will spearhead the transformation of fleet service design with cutting-edge solutions. Your role involves leading technological advancements to achieve outstanding fleet outcomes and ensuring operational efficiency across all solutions. You will shape fleet strategy, advocate for the company's ESG-first approach to fleet management, and implement effective change management strategies to drive continuous improvement. What will I be doing?

• Driving the transformation of fleet service design using structured techniques and innovative solutions, particularly in the alternative vehicle space
• Leading the development and integration of technological solutions to achieve exceptional fleet outcomes across vehicle and driver disciplines
• Managing and optimising the fleet data structure to deliver actionable insights on performance and environmental impact
• Implementing effective change management strategies to drive continuous improvement
• Leading and representing the AA's ESG-first approach to fleet management, both internally and externally
• Demonstrating adaptability and emotional intelligence to drive impactful outcomes and foster positive relationships
• Influencing fleet strategy with impactful insights and recommendations
• Utilising professional knowledge and expertise to drive innovation and excellence in fleet management
• Proactively identifying and addressing risks, issues, and opportunities within fleet operations to drive continuous improvement
• Ensuring compliance and effectiveness of fleet service design components across all customer solutions
• Proven expertise in managing and designing fleet services within leasing, transport, or logistics sectors ensuring operational excellence and strategic alignment
• Deep understanding of the latest advancements in alternative vehicles and the ability to integrate innovative technological solutions to enhance fleet performance
• Demonstrated success in implementing effective change management strategies and leading ESG (Environmental, Social, and Governance) initiatives to drive sustainable fleet operations
• Core competencies in overseeing complex projects, managing risks, and conducting thorough financial and commercial evaluations to ensure sound decision-making
• Expertise in Fleet Data Analysis and Insights Generation: Skilled in managing and optimising fleet data structures to generate actionable insights on performance and environmental impact, leveraging advanced fleet management systems and tools
• Ability to analyse complex data sets and extract meaningful insights to inform strategic decisions and drive continuous improvement
• Strong capabilities in planning and executing projects, aligning them with strategic goals to achieve exceptional fleet outcomes
• Effective communicator and leader, capable of inspiring and guiding teams, fostering positive relationships, and representing the organisation's ESG-first approach both internally and externally
• Adept at identifying and addressing risks, issues, and opportunities within fleet operations, making informed decisions to drive impactful outcomes
• Proven ability to collaborate with diverse teams, leveraging collective expertise to achieve common goals and drive innovation in fleet management

We're always looking to recognise and reward our employees for the work they do.

As a valued member of The AA team, you'll have access to a range of benefits including:

• 25 days annual leave plus bank holidays + holiday buying scheme
• Worksave pension scheme with up to 7% employer contribution
• Free AA breakdown membership from Day 1 plus 50% discount for family and friends
• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
• Company funded life assurance
• Diverse learning and development opportunities to support you to progress in your career
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
• Plus, so much more!

We're an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.

As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.