Fleet Manager, UK AFP Op's

TN United Kingdom; London; On-site; GBP 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic Transportation Carrier Manager to join their innovative team. This role is crucial for enhancing service levels and optimizing costs in the EU Transportation Line Haul. You will leverage your expertise in Transport Management and data analysis to make impactful decisions that enhance customer experience. Collaborating with diverse teams, you’ll drive process improvements and maintain strong relationships with transport partners. If you thrive in a fast-paced environment and are passionate about logistics and efficiency, this opportunity is perfect for you.

Qualifications

• Experience in Transport Management and supply chain.
• Ability to define and implement process improvements using data.

Responsibilities

• Manage line haul performance and track metrics to remove defects.
• Develop relationships with transport partners for improved communication.

Skills

Transport Management

Data Analysis

Communication Skills

Process Improvement

Stakeholder Management

Education

Degree

Tools

Excel (Pivot Tables, VLookUps)

SQL

Job description

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Amazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online.

Amazon is currently looking for a highly motivated, forward-thinking Transportation Carrier Manager to join the Transportation team.

The role represents a critical function with Amazon EU Operations to continuously improve the service levels, capacities, and costs of the EU Transportation Line Haul to ensure promises to the customers are being maintained.


Key job responsibilities
- Track existing metrics to detect & remove defects
- Line haul performance management (e.g. on-time truck performance)
- Continuous Improvement Management
- Coach, educate and facilitate the growth relationship between Amazon and our dedicated transport partners.
- Support Contract management and contract compliance for partners
- Q4 planning and execution (Amazon Peak)
- Support the Operations Planning (OP) Process: goal settings
- Prepare and participate recurrent Ops calls, business reviews, QBRs, Customer Service workshops (to support the improvement plans)
- Maintain and improve communication, process and Fulfillment Center/partner interface
- Develop relationships with Partners to encourage and facilitate communication to drive new opportunities.

To be successful in this role, you need a passion for making data driven decisions which will have direct impact on customer experience. You will require Transportation experience. Experience in either Transport Management, Planning, Compliance or Performance. Some keys to your success are the ability to be an effective communicator to various audiences. The ability to remain flexible and adapt to learning new tools is instrumental in your role on the team. Our environment is deadline driven, fast paced, and requires you to be detail-oriented and comfortable interacting and working with multiple teams.


About the team
Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.

BASIC QUALIFICATIONS

- Transport Management experience
- A degree
- Experience in supply chain or program or project management
- Experience in defining and implementing process improvement initiatives using data and metrics
- Experience working cross functionally with tech and non-tech teams
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level

PREFERRED QUALIFICATIONS

- Hold or have previously held a Transport CPC Qualification.
- Experience in driving end to end delivery, and communicating results to senior leadership
- Experience leading process improvements
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Knowledge in SQL