Fleet Health & Asset Insight Engineer

"EA Technology Ltd."; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

EA Technology Ltd. is looking for a Fleet Management Engineer to ensure the health and operational status of deployed devices. This role will involve troubleshooting and maintaining asset records, contributing to improvements in monitoring and customer experience.

The ideal candidate will have strong technical skills, a focus on quality, and the ability to collaborate across teams. Join a positive culture where creativity and employee well-being are valued.

Qualifications

• Strong technical troubleshooting and root-cause analysis skills.
• Experience with operational processes and quality control.
• Comfortable using data to diagnose issues and monitor performance.
• Understanding of safe working practices and risk management.
• Experience in incident/problem management and SLAs.

Responsibilities

• Monitor health and operational status of deployed devices.
• Investigate connectivity and performance issues.
• Maintain accurate asset records and fleet reporting.
• Support device rollouts and contribute to lifecycle management.
• Provide insights on recurring issues to enhance service performance.

Skills

Technical troubleshooting

Root-cause analysis

Customer focus

Quality control

Data analysis

Tools

Monitoring platforms

Ticketing/CRM systems

Job description

EA Technology Ltd. is looking for a Fleet Management Engineer to ensure the health and operational status of deployed devices. This role will involve troubleshooting and maintaining asset records, contributing to improvements in monitoring and customer experience.

The ideal candidate will have strong technical skills, a focus on quality, and the ability to collaborate across teams. Join a positive culture where creativity and employee well-being are valued.