Fleet Coordinator – Edinburgh Airport

Recruitment Avenue; City of Edinburgh; On-site; Full time

Job summary

An established industry player is seeking a dedicated individual to join their team at Edinburgh Airport. This role is crucial in enhancing the customer car rental experience by efficiently managing the delivery and collection of vehicles. You will be the face of the service, ensuring that each customer receives their vehicle with a warm handover. Your ability to adapt and work collaboratively with the delivery and collection teams will be key to success. If you possess a valid driving license, exceptional customer service skills, and a positive attitude, this opportunity is perfect for you to make a significant impact in a dynamic environment.

Qualifications

• Full, valid clean driving license with a minimum of 4 years driving experience.
• Exceptional customer service skills and a positive, flexible attitude.

Responsibilities

• Organise delivery and collection of vehicles to maximise service standards.
• Ensure accurate completion of vehicle documentation on the rental system.

Skills

Driving License

Customer Service Skills

Team Player

Flexibility

Professionalism

Job description

Salary: £11.44ph

Hours: 12 hour shift pattern so you ONLY work TWO days second week: 5 days one week and then only two days second week

This is a service that is central to our client’s customer car rental experience at Edinburgh Airport so it’s vital it’s done efficiently and professionally.

In the role you will organise the delivery and collection of vehicles to maximise service standards and minimise costs.

You’ll be working with the delivery and collection teams who are on the frontline of the customer relationship.

Creating a great impression is vital. Having a confident manner is also important because you may need to prepare the vehicle for the customer and deliver it with a good handover.

Responsibilities

• Source vehicles to meet customer bookings, working with the central fleet team and local branches
• Ensure the accurate completion of all vehicle documentation on the in-house rental system
• Organise repairs and warranty work to vehicles where necessary
• Accurately complete all fuel documentation daily
• You could be required to deliver and collect vehicles for customers so you could be the first person a customer meets.

Key Skills/Experience Needed:

• A full, valid clean driving licence, with a minimum of 4 years driving experience
• Reliable, flexible, positive, and professional
• Good team player
• Exceptional customer service skills
• Ability to adapt to the needs of the business
• A keen and enthusiastic nature