Fleet Controller

Europcar Ireland; Derby; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established industry player is seeking a Fleet Controller to enhance customer experience through efficient vehicle delivery and collection. This role is pivotal as it involves direct interaction with customers, ensuring a positive first impression. The ideal candidate will possess a valid driving license, strong communication skills, and the ability to work effectively under pressure. Join a dynamic team where your contributions will be valued, and enjoy a competitive salary along with numerous perks, including generous holiday entitlement and career development opportunities. If you're ready to make an impact, apply today!

Benefits

Wettbewerbsfähiges Grundgehalt

5,6 Wochen Urlaub

Erweiterter Mutterschafts- und Adoptionsurlaub

Pensionsplan

Rabatt auf Mietwagen

20% Rabatt auf EE Mobilfunkverträge

Kostenlose jährliche Augenuntersuchungen

Vertrauliche rechtliche Unterstützung durch BUPA

Karriereentwicklung

Qualifications

• Mindestens 4 Jahre Fahrpraxis mit einem gültigen Führerschein erforderlich.
• Fähigkeit, klar und professionell zu kommunizieren.

Responsibilities

• Koordinierung der Lieferung und Abholung von Fahrzeugen für Kunden.
• Bereitstellung eines hochwertigen Mietverwaltungsdienstes.

Skills

Führerschein

Teamarbeit

Kommunikationsfähigkeiten

Zeitmanagement

Flexibilität

Job description

Europcar is looking for a Fleet Controller.

Would you like to be part of the Europcar team? We are looking for a Fleet Controller to coordinate the delivery and collection of our vehicles for our customers. This is a service that is central to our customer experience so it’s vital it’s done efficiently and professionally.

You’ll be working with our delivery and collection teams who are on the frontline of the customer relationship with our brand. You’ll also be working with our central fleet team and local branches. Plus you could be required to deliver and collect vehicles for customers so you could be the first person a customer meets from Europcar. Creating a great impression is vital. Having a confident manner is also important because you may need to prepare the vehicle for the customer and deliver it with a good handover.

What we can offer you:

1. Competitive Basic Salary
2. Starting on 5.6 weeks holiday (including bank holidays), increasing with length of service
3. Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
4. Pension
5. Discounted car hire rates across our network
6. 20% discount on EE mobile phone contracts*
7. Free annual eye tests
8. Confidential legal and support service through BUPA
9. Career progression and development

*forms part of current non contractual benefit offering

Provide a high quality rental administration service to meet station needs.

Assist in the accurate completion of all rental documents and assist in the planning of the delivery and collection of vehicles.

Handle telephone enquiries in a polite and professional manner.

Accurately complete all rental administration and vehicle documentation as well as the reporting of damage post rental.

Responsibility for vehicles, premises and customer safety.

Key skills and attributes required:

1. A full, valid clean driving licence, with a minimum of 4 years driving experience is required
2. Ability to work as part of a small team.
3. Communicate clearly, verbally and in writing.
4. A positive attitude and professional appearance.
5. Enthusiastic, can respond positively to objections.
6. Manages time effectively and completes tasks required.
7. Ability to prioritise and remain organised when working under pressure.
8. Ability to work to procedures and follow instruction.
9. Flexibility to working hours in line with business needs.

If you believe you have what it takes to become a successful Fleet Controller within Europcar, then please apply today!

Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent.