Fleet Compliance Specialist

Motability Operations Limited; Bristol; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading UK mobility solutions provider is seeking a Fleet Compliance Specialist in Bristol. This role involves analyzing service and maintenance data to ensure compliance with standards and regulations. The ideal candidate will possess strong analytical skills, experience with compliance issues, and the ability to collaborate effectively with internal teams and external partners. Competitive benefits include a hybrid working model, annual bonus, and comprehensive health coverage.

Benefits

Annual discretionary bonus

15% non-contributory pension

Employee Discount Scheme

Paid volunteer day

Funded Private Medical Insurance

Qualifications

• Proven experience analysing SMR data for compliance issues.
• Strong knowledge of regulations and manufacturer guidelines.
• Skilled in reporting and producing actionable insights using dashboards.

Responsibilities

• Analyse SMR data to identify irregularities and trends.
• Collaborate with teams to support audit processes.
• Help define best practices to improve SMR quality and cost efficiency.

Skills

Data analysis

Understanding of regulations

Communication skills

Collaboration

Cost control

Tools

Epyx 1Link platform

Data reporting tools

Job description

Overview

Motability Operations are currently recruiting for a Fleet Compliance Specialist to join our team in Bristol on a full-time, permanent basis. The Fleet Compliance Specialist is responsible for analysing service, maintenance, and repair (SMR) activity across the partner network to identify irregularities, trends, or compliance concerns. The role ensures SMR work aligns with internal standards, manufacturer guidelines, and regulatory requirements. Working with internal teams and external partners, the specialist reviews SMR data, investigates anomalies, and escalates potential risks. They support audit activity, produce clear reporting, and help shape data-led performance and compliance metrics. The role also contributes to defining and promoting best practices across the network. Through focused analysis and proactive monitoring, the specialist supports cost control, service consistency, and compliance. Their insights directly enhance transparency, reduce risk, and drive efficient, standards-aligned fleet operations.

Key Responsibilities

• Data Analysis, Monitoring & Cost Control – Analyse SMR data from the partner network to identify irregularities, trends, compliance issues, and cost inefficiencies.
• Investigate anomalies and irregularities in SMR work, escalating risks and non-compliance that could impact costs.
• Develop and maintain performance, compliance, and cost-control metrics related to SMR activities.
• Produce regular reports and dashboards highlighting findings, cost trends, and opportunities for savings.

• Compliance & Quality Assurance – Review SMR activity for alignment with internal standards, manufacturer guidelines, and regulatory requirements.
• Collaborate with internal stakeholders and external partners to support audit processes and compliance reviews.
• Monitor regulatory changes and industry standards to ensure ongoing compliance and update internal processes accordingly.

• Process Improvement, Best Practices & Cost Efficiency – Contribute to defining and promoting best practices that improve SMR quality, consistency, accountability, and cost-effectiveness.
• Support continuous improvement initiatives aimed at enhancing fleet compliance, operational efficiency, and reducing unnecessary costs.

• Stakeholder Engagement & Support – Act as a point of contact for compliance-related queries and provide guidance on SMR standards and procedures to network partners.
• Collaborate with internal teams and external partners to ensure clear communication and resolution of compliance issues.

About You

You are an analytical professional with strong experience in fleet service, maintenance, and repair processes. You excel at working with complex data to spot irregularities, compliance risks, and cost inefficiencies, ensuring SMR activities meet industry standards, manufacturer guidelines, and regulations. You collaborate effectively with internal teams and external partners to investigate issues, support audits, and drive compliance improvements. Clear communication and delivering data-driven insights are your strengths. You thrive on proactive monitoring and continuous process improvement. Committed to cost control and operational excellence, you help shape best practices and support initiatives that boost fleet efficiency and compliance. Your balanced approach to risk management promotes transparency, reduces costs, and ensures consistent, high-quality service across the network.

Minimum Criteria

• Proven experience analysing SMR data to identify compliance, anomalies, and cost issues.
• Strong knowledge of regulations, manufacturer guidelines, and maintenance standards.
• Skilled in data analysis, reporting, and producing actionable insights using dashboards and metrics.
• Experienced in process improvement and promoting best practices for efficiency and cost control.
• Excellent communication and collaboration with internal teams and external partners.
• Strong understanding of the Epyx 1Link platform and other fleet management tools.
• Ability to interpret complex data to identify cost-saving opportunities and implement effective solutions.

About The Company

Motability Operations is a unique organisation with a strong sense of purpose and commercial edge, providing mobility solutions to over 800,000 customers and their families across the UK. We are the largest car fleet operator in the UK and work with around 5,000 car dealers and major manufacturers. We pride ourselves on delivering outstanding customer service, with a high customer satisfaction rating.

• Hybrid working across the organisation, with time split between on-site and remote working in the UK.

Benefits & Working Arrangements

• Annual discretionary bonus
• 15% non-contributory pension (9% during probation)
• Life assurance at 4 times basic salary
• Employee Discount Scheme with retailers
• Electric/Hybrid Car Salary Sacrifice Scheme
• Cycle to Work Scheme (on-site facilities available)
• 28 days annual leave with option to purchase/sell days
• Funded Private Medical Insurance and critical illness cover
• Access to healthcare apps and health screening for those over 50
• Paid volunteer day and on-site allotment access
• Disability access and flexible working options where possible

Note: Motability Operations reserves the right to close vacancies early if a suitable pool of applicants is identified. We encourage applying promptly.