Fleet Administrator – Customer Service Role

Recruitment Avenue; Greater London; On-site; GBP 27,000; Full time

Job summary

An established industry player is seeking a Fleet Administrator to ensure high standards in vehicle maintenance and coordinate fleet movements for optimal profitability. In this dynamic role, you will source vehicles to meet customer bookings while collaborating with the central fleet team and local branches. Your responsibilities include managing vehicle documentation and ensuring exceptional customer service, as you may be the first point of contact for clients. If you possess a clean driving licence and a positive, flexible attitude, this opportunity is perfect for you to make a significant impact in a fast-paced environment.

Qualifications

• Full valid clean driving licence with a minimum of 4 years driving experience.
• Exceptional customer service skills and ability to adapt to business needs.

Responsibilities

• Organise delivery and collection of vehicles to maximise service standards.
• Ensure accurate completion of vehicle documentation on the rental system.

Skills

Customer Service Skills

Teamwork

Flexibility

Reliability

Tools

In-house rental system

Job description

Salary:£26,208

Our client is looking for a Fleet Administrator to ensure all vehicles are maintained to a high standard and co-ordinate fleet movements to maximise utilisation and profitability.

In the role you will source vehicles to meet customer bookings whilst working with the central fleet team and local branches

You will ensure the accurate completion of all vehicle documentation on the in house rental system

You could be required to deliver and collect vehicles for customers so you could be the first person a customer meets so creating a great impression is vital.

You must have a full driving licence with a minimum of 4 years driving experience.

Responsibilities

• Organise the delivery and collection of vehicles to maximise service standards and minimise costs
• Source vehicles to meet customer bookings, working with the central fleet team and local branches
• Ensure the accurate completion of all vehicle documentation on the in house rental system
• Organise repairs and warranty work to vehicles where necessary
• Accurately complete all fuel documentation daily and ensure competent members of staff receive fuel deliveries in accordance with relevant legislation
• Identify and report new business opportunities

What they are looking for

• A full, valid clean driving licence, with a minimum of 4 years driving experience is required
• Reliable, flexible, positive and professional
• Good team player
• Exceptional customer service skills
• Ability to adapt to the needs of the business
• A keen and enthusiastic nature