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Flagship Store Manager - Swatch Oxford Street

SWATCH GROUP

London

On-site

GBP 30,000 - 50,000

Full time

24 days ago

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Job summary

An established industry player is seeking a passionate Flagship Store Manager to lead their Oxford Street location. This exciting role involves maximizing profits through effective stock management and team development while delivering exceptional customer service. The ideal candidate will possess strong retail management experience and a drive to exceed customer expectations. Join a dynamic team within a globally recognized brand and play a crucial role in shaping the customer experience in a vibrant retail environment. If you are a motivated leader with a flair for retail, this opportunity is perfect for you.

Qualifications

  • Proven retail management experience with a focus on customer service.
  • Strong leadership skills to motivate and develop team members.

Responsibilities

  • Maximize profit through effective stock management and team productivity.
  • Ensure exceptional customer service and achieve KPIs.

Skills

Retail Management Experience
Motivational Skills
Communication Skills
Customer Service Excellence
Organizational Skills
Commercial Acumen

Job description

The company

The story of Swatch is the story of a revolution. In 1983, the unexpected appearance of an affordable, Swiss made, watch turned the watch world upside down. Suddenly, a watch was much more than a way to measure time. It was a new language, a way to speak from the heart without words.

Are you an enthusiastic and experienced retail professional with a passion for fashion and innovative timepieces? Swatch, a global leader in the watch industry, is thrilled to announce we are seeking a dedicated Flagship Store Manager to support our team and help drive store success. Working for Swatch, you will be part of a strong and expanding retail network and working for the world's largest watchmaking group for one of the world's most popular brands.

Job description

Swatch have an exciting opportunity for a Full Time Manager to join our Flagship store on Oxford Street, London.

Your main activities will be to maximise profit through the effective management and display of stock, and the development and productivity of team whilst ensuring exceptional levels of customer service are achieved.

Profile

The successful candidate will have:

  1. Previous retail management experience
  2. Passion to motivate, engage and raise morale
  3. Creativity in ideas to increase footfall and conversion
  4. Exceptional communication skills
  5. Passion to develop colleagues with the ability to provide constructive and positive feedback and share knowledge in both product and customer interaction
  6. Desire to provide exceptional customer service, exceeding the expectations of customers in all interactions
  7. Driven to improve conversion and ensure the store and team meet KPIs
  8. Commercial acumen and business focus; financially aware with an understanding of what contributes to profit and strives to improve and set targets for achievement
  9. Demonstrates leadership through coaching, development, ability to manage performance and strong motivational skills
  10. Strong interpersonal skills with the emphasis on building good working relationships
  11. Strong organisational and planning skills; ability to prioritise, delegate and meet deadlines. Demonstrates initiative by generating ideas to meet targets and overcome obstacles and a personal drive to succeed

Languages

A second language is desirable but not essential.

Contact

Kevin Charles

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