Flagship Store Director (Luxury Furniture)

JR United Kingdom; Slough; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading luxury home décor brand is seeking a Flagship Store Director in Slough to enhance customer experiences and drive sales. The role demands expertise in luxury retail, strong team leadership, and operational excellence to ensure outstanding service and brand representation.

Qualifications

• Must have expertise in luxury retail and client relationship management.
• Experience in team leadership and commercial tracking.
• Ability to maintain visual merchandising standards.

Responsibilities

• Deliver an immersive boutique experience and oversee product presentation.
• Manage and mentor the team, developing staff skills and schedules.
• Plan store events and represent the brand at external activities.

Skills

Luxury Retail Expertise

Clienteling

Team Leadership

Commercial Acumen

Tools

CRM Tools

Job description

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Flagship Store Director (Luxury Furniture), Slough

Client: Dweet

Location: Slough, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

2

Posted:

10.06.2025

Expiry Date:

25.07.2025

Job Description:

A Flagship Store Manager for a luxury home décor brand must bridge high-end retail and professional trade, delivering exceptional client experiences while driving sales. The leader should embody the brand’s aesthetic and lead with strategic vision and operational excellence.

• Luxury Retail Expertise (B2C): Deliver an immersive boutique experience, oversee product presentation, lead team outreach, develop trade partnerships, and host showroom events.
• Clienteling & Relationship Building: Use CRM tools to maintain client relationships, lead outreach campaigns, and handle service issues promptly.
• Aesthetic & Product Sensibility: Maintain visual merchandising standards, advise clients on design, and collaborate on showroom layouts.
• Team Leadership & Coaching: Manage and mentor the team, provide training, and manage staff schedules.
• Commercial Acumen: Track sales, monitor inventory, and generate performance reports.
• Operational & Visual Excellence: Oversee store operations, maintain visual standards, and manage logistics.
• Event Management & Brand Representation: Plan store events, represent the brand at external events, and collaborate with PR and social media teams.

The description has been structured for clarity and focus, removing redundant or irrelevant details, while maintaining all essential responsibilities and qualifications.