Flagship Store Director (Luxury Furniture)

JR United Kingdom; Belfast; On-site; GBP 45,000 - 70,000; Full time

Job summary

A luxury decor company seeks a Flagship Store Director in Belfast to lead retail operations, enhance customer experiences, and drive sales initiatives. The role requires strategic vision, exceptional leadership, and a keen understanding of luxury market dynamics. Ideal candidates possess strong client relationship skills and a flair for design.

Qualifications

• Experience in luxury retail management
• Expertise in client relations and CRM tools
• Proven track record in team leadership

Responsibilities

• Deliver immersive boutique experiences and oversee product presentation.
• Manage and mentor staff, providing training and handling personnel issues.
• Track sales and monitor inventory while generating performance reports.

Skills

Luxury Retail Expertise

Clienteling & Relationship Building

Aesthetic & Product Sensibility

Team Leadership

Commercial Acumen

Operational Excellence

Event Management

Job description

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Flagship Store Director (Luxury Furniture), Belfast

Client: Dweet

Location: Belfast, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 2

Posted: 10.06.2025

Expiry Date: 25.07.2025

Job Description:

A Flagship Store Manager for a luxury home décor brand must bridge high-end retail and professional trade, delivering exceptional client experiences and driving sales. The leader should embody the brand’s aesthetic and lead with strategic vision and operational excellence.

• Luxury Retail Expertise (B2C): Deliver immersive boutique experiences, oversee product presentation, lead omnichannel outreach, develop trade partnerships, and host showroom events.
• Clienteling & Relationship Building: Use CRM tools to maintain client relationships, lead outreach campaigns, and handle service issues discreetly.
• Aesthetic & Product Sensibility: Maintain visual merchandising standards, advise clients on design, and collaborate on showroom layouts.
• Team Leadership & Coaching: Manage and mentor staff, provide training, and handle personnel issues.
• Commercial Acumen: Track sales, monitor inventory, and generate performance reports.
• Operational & Visual Excellence: Oversee store operations, maintenance, and visual standards.
• Event Management & Brand Representation: Plan store events, represent the brand at external events, and collaborate with marketing teams.

This role requires sophisticated communication, confidentiality, and the ability to handle VIP clients and trade professionals with professionalism.