Flagship Retail Deputy Store Manager

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player seeks a dynamic Deputy Store Manager in London to lead a vibrant team. This role focuses on driving sales and enhancing customer experience while maintaining high standards in line with brand values. Ideal candidates will have a passion for retail, strong management skills, and the ability to inspire and develop their team. Join a forward-thinking company that values innovation and teamwork, and be part of a culture that encourages personal growth and excellence in performance.

Qualifications

• 2-3 years of management experience in customer-focused retail.
• Strong commercial and financial skills with a customer-oriented approach.

Responsibilities

• Manage and promote sales culture within the store to achieve KPIs.
• Support recruitment, training, and development of store staff.

Skills

Management Experience

Customer Service

Sales Skills

Interpersonal Skills

Organizational Skills

Communication Skills

Team Development

Commercial Skills

Tools

MS Office

Excel

PowerPoint

Word

Outlook

Job description

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Flagship Retail Deputy Store Manager, London

Client: PUMA UNITED KINGDOM LTD

Location: London, United Kingdom

Job Category: Retail

EU work permit required: Yes

Job Reference: f64f8c5c13a5

Job Views: 3

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

YOUR MISSION

• Position PUMA to be the Fastest Sports Brand in the world through managing and promoting sales culture within the Store.
• Work with Store Management to achieve or exceed sales, KPIs, and profitability goals through planning, expense control, sales, and service.
• Maintain high standards of customer experience in line with PUMA’s Brand Values and service standards.
• Handle sales, exchanges, refunds, and discounts accurately at the cash desk, adhering to Discount Policy & Procedures.
• Support Store Management in recruitment, training, development, and performance appraisals.
• Analyze customer profiles, buying trends, and competition to drive business growth.
• Manage Loss Prevention and operational compliance; oversee inventory and shrink goals and counts.
• Assist in communicating and executing initiatives and events within budget and policies.

YOUR TALENT

• 2-3 years management experience in customer-focused retail, preferably Apparel/Footwear.
• Passion for PUMA Brand.
• Commercial and financial skills.
• Customer-oriented, reliable, friendly personality.
• Recruitment and team development skills.
• Strong interpersonal, communication, and motivational skills.
• Organizational and time management skills.
• Ability to present to large groups.
• Interest in innovation and change.
• Proficiency in MS Office, Outlook, Excel, PowerPoint, Word, and Internet.

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.