Flagship Profit Protection Manager

JD GROUP; Bury; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading retail company is seeking a Flagship Profit Protection Manager to maximize profitability by safeguarding assets including personnel, buildings, stock, and costs. Key responsibilities include observing for theft, managing security systems, and training personnel. Strong problem-solving ability and knowledge of compliance laws are essential. This role offers a dynamic work environment focused on loss prevention.

Responsibilities

• Maintain a highly visible role in designated stores.
• Stay informed about local criminal offenders.
• Attend local crime briefings and partnership meetings to share intelligence.
• Vigilantly observe the shop floor for theft or suspected theft.
• Challenge and process shoplifters following company procedures.
• Operate and maintain knowledge of company CCTV systems.
• Report incidents via the company’s incident reporting platform.
• Manage security-related maintenance works in store.
• Maintain a sterile and GDPR-compliant CCTV/control room environment.
• Lead incident management in stores.
• Provide data analysis on shrinkage and present findings to management.
• Supervise, train, and mentor external security guards and liaise with third-party security teams.
• Manage guarding schedules and maintain accurate time logs.
• Review and update access control systems to protect assets and staff safety.
• Conduct security and operational compliance checks and provide feedback.
• Support and train staff on profit protection and operational issues.
• Identify and address compliance and operational failures, providing retraining as needed.
• Assist with risk assessments during store launch events.
• Analyze store shrinkage and develop projects to reduce loss.
• Report daily to management on profit protection issues.
• Ensure protection of company property and recommend improvements.
• Stay updated on criminal law and HR guidelines relevant to the role.
• Ensure store compliance with procedures and provide feedback.
• Attend courts or tribunals and prepare necessary documentation.
• Assist with CCTV system installations if required.
• Provide security presence at VIP events and complete risk assessments.
• Maintain security equipment and ensure its proper use.
• Prioritize workload to meet deadlines for reports, investigations, and projects.
• Coordinate with outside investigation agencies, including police.
• Operate with discretion and confidentiality at all times.
• Perform any other tasks assigned by the management team.

Job description

Role Description – Flagship Profit Protection Manager

PURPOSE

To maximise profitability in the business by protecting all company assets, including personnel, buildings, stock, and costs. To focus on areas of loss and compliance issues to ensure store KPIs are met. To uphold core department values among all store personnel.

RESPONSIBLE TO

Area Profit Protection Manager

KEY RESPONSIBILITIES

1. Maintain a highly visible role in designated stores.
2. Stay informed about local criminal offenders.
3. Attend local crime briefings and partnership meetings to share intelligence.
4. Vigilantly observe the shop floor for theft or suspected theft.
5. Challenge and process shoplifters following company procedures.
6. Operate and maintain knowledge of company CCTV systems.
7. Report incidents via the company’s incident reporting platform.
8. Manage security-related maintenance works in store.
9. Maintain a sterile and GDPR-compliant CCTV/control room environment.
10. Lead incident management in stores.
11. Provide data analysis on shrinkage and present findings to management.
12. Supervise, train, and mentor external security guards and liaise with third-party security teams.
13. Manage guarding schedules and maintain accurate time logs.
14. Review and update access control systems to protect assets and staff safety.
15. Conduct security and operational compliance checks and provide feedback.
16. Support and train staff on profit protection and operational issues.
17. Identify and address compliance and operational failures, providing retraining as needed.
18. Assist with risk assessments during store launch events.
19. Analyze store shrinkage and develop projects to reduce loss.
20. Report daily to management on profit protection issues.
21. Ensure protection of company property and recommend improvements.
22. Stay updated on criminal law and HR guidelines relevant to the role.
23. Ensure store compliance with procedures and provide feedback.
24. Attend courts or tribunals and prepare necessary documentation.
25. Assist with CCTV system installations if required.
26. Provide security presence at VIP events and complete risk assessments.
27. Maintain security equipment and ensure its proper use.
28. Prioritize workload to meet deadlines for reports, investigations, and projects.
29. Coordinate with outside investigation agencies, including police.
30. Operate with discretion and confidentiality at all times.
31. Perform any other tasks assigned by the management team.