Flagship Manager

Fashion & Retail Personnel; United Kingdom; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading retail company in the UK is seeking a Flagship Manager for one of its key travel retail locations. You will drive customer experience and commercial performance, leading a team to provide exceptional service. The ideal candidate has strong people leadership skills and experience in a fast-paced retail environment. This position offers a competitive salary of up to £50,000 and excellent benefits, including a bonus structure and discounts. The role requires working with multiple stakeholders to achieve commercial goals.

Benefits

Salary up to £50,000

Up to 20% bonus potential

Every other weekend off

Medical benefits

Employee discounts

Qualifications

• Proven ability to inspire a team and drive sales.
• Experience in fast-paced, service-driven sectors is preferred.

Responsibilities

• Lead the flagship store and manage the customer experience.
• Make commercial decisions to boost sales and growth.
• Collaborate with external stakeholders and cross-functional teams.

Skills

Strong people leadership

Experience in a customer-focused retail environment

Confidence with multiple stakeholders

Understanding of customer behaviour

Job description

Overview

Salary: Up to £50,000 basic plus excellent bonus structure and benefits

This fast paced, high income retailer carries some of the most recognisable brand names in the world within their product mix. Their focus is service, people and product - get these right and the business is flying. The company continues to grow, expanding in headcount and pushing the boundaries of customer experience. They’re now looking for a flagship manager to take the lead in one of their key travel retail locations. This isn’t your average management role – you’ll be running one of the brand’s most high-profile stores, driving both the customer experience and commercial performance. You’ll be leading and inspiring your team to deliver exceptional service, while also working closely with the cross function on strategy for the business. There will be lots of interactions with external stakeholders that are concessions within the business.

Responsibilities

We’re looking for someone with strong people leadership and experience in a customer-focused retail environment, ideally within travel retail or another fast-paced, service-driven sector. You’ll be confident working with multiple stakeholders, making commercial decisions, and using your understanding of customer behaviour to drive sales and growth. Product background is less important – what really matters is your ability to inspire a team, trade your business, and deliver results.

What’s on offer

• Salary up to £50,000 plus up to 20% bonus potential
• Every other weekend off
• Medical
• Amazing benefits, including big discounts

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