Fixed-Term Contract - Full-Time Client Advisor - LONDON / Sloane Street

AMI PARIS; Greater London; On-site; GBP 20,000 - 28,000; Part time

Job summary

AMI Paris is seeking a Client Advisor for the Xmas season to welcome customers and guide them through the AMI world for a premium shopping experience.

The role includes assisting with fittings, managing stock, supporting loyalty initiatives, and contributing to visual merchandising. Fluency in English is required; prior luxury retail experience is preferred.

Qualifications

• Experience in luxury sales or designer clothing is preferred.
• Excellent customer service and interpersonal skills are essential.
• Fluent English is required; additional language is a plus.

Responsibilities

• Greet customers and guide them through the AMI world, delivering a luxurious shopping experience.
• Assist customers during fittings and coordinate alterations when needed.
• Foster customer loyalty and develop long-term relationships with clients.
• Follow stock reception, update systems, manage inventory, and request transfers as required.
• Participate in Visual Merchandising and keep the store presentation polished and in line with VM guidelines.

Skills

Luxury fashion sales

Customer service

Interpersonal skills

Cross-selling

Stock management

Visual Merchandising

English fluency

Job description

Reporting to the Store Manager, the Client Advisor will sales and build customer loyalty during Xmas season (December to January).

A Client Advisor's responsibilities include:

Customer Relations The Client Advisor's mission is to invite customers to explore the world of AMI and to offer a unique shopping experience: Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood. Understands customer needs and proposes a relevant selection of products while encouraging cross selling. Assists customers during fittings and accommodating any alterations when needed. Embraces a customer loyalty culture, builds strong and long-term relationships with clients. Introduces new customers to the brand.

Stock Follows-up and manages stock (reception of goods, integration of receptions in the systems, facilitates rotating inventories, requests for restocking, requests for transfers, etc.)

Visual Merchandising Ensures that the store is well maintained: presentation of products, cleanliness, maintenance of the premises, etc. Actively participates in the Visual Merchandising of the store, follows VM guidelines and proposes options during rotations.

Experience in luxury sales and/or designer clothing and familiar with sales techniques. Curious and willing to dedicate yourself to a new project. Smiling, dynamic, involved, and excellent interpersonal skills. Mastering customer service skills and demonstrating ability to foster a customer-service spirit. Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends. English is a must and another language is a real asset.

Fixed Term Contract (from the beginning of December until the end of January) // 32 hours/week (part-time).

Why join the " f.AMI.ly "?

• Join a fast-growing, caring fashion house.
• Gain enriching experience and familiarize yourself with the luxury and retail sectors.
• Join a stimulating and passionate team.