Fixed Term Contract (Dec-Feb) - Client Advisor - Wardour Street London

AMI PARIS; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A luxury fashion house in London is seeking a Client Advisor for a fixed-term contract during the holiday period. The role involves enhancing customer experience, managing stock, and maintaining store presentation. Ideal candidates should have experience in luxury sales, excellent interpersonal skills, and a strong interest in fashion. Join a passionate team dedicated to providing a unique shopping experience.

Benefits

Gain experience in luxury and retail sectors

Work with a passionate team

Join a caring fashion house

Qualifications

• Experience in luxury sales and/or designer clothing is required.
• Curiosity and commitment to developing in a new role.
• Demonstrated excellence in customer interaction.

Responsibilities

• Engage customers and build loyalty during the holiday period.
• Manage stock and ensure proper visual merchandising.
• Foster a positive shopping environment in line with brand values.

Skills

Luxury sales experience

Customer service skills

Interpersonal skills

Dynamic personality

Knowledge of fashion trends

Ability to speak English

Job description

Fixed Term Contract (Dec-Feb) - Client Advisor - Wardour Street London

• On-site
• Retail

Reporting to the Store Manager, the Sales Advisor will sales and build customer loyalty during Christmas and the sales period.

A Sales Advisor's responsibilities include:

CUSTOMER RELATIONS

The Sales Advisor's mission is to invite customers to explore the world of AMI and to offer a unique shopping experience:

Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood.

Understands customer needs and proposes a relevant selection of products while encouraging cross selling.

Assists customers during fittings and accommodating any alterations when needed.

Embraces a customer loyalty culture, builds strong and long-term relationships with clients.

Introduces new customers to the brand.

STOCK

Follows-up and manages stock (reception of goods, integration of receptions in the systems, facilitates rotating inventories, requests for restocking, requests for transfers, etc.)

VISUAL MERCHANDISING

Ensures that the store is well maintained: presentation of products, cleanliness, maintenance of the premises, etc.

Actively participates in the Visual Merchandising of the store, follows VM guidelines and proposes options during rotations.

Job requirements

• Experience in luxury sales and/or designer clothing and familiar with sales techniques.
• Curious and willing to dedicate yourself to a new project.
• Smiling, dynamic, involved, and excellent interpersonal skills.
• Mastering customer service skills and demonstrating ability to foster a customer-service spirit.
• Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends.
• English is a must and another language is a real asset.
• Fixed Term Contract (from the beginning of December until the end of February) // 40 hours/week (fulltime).

Why join the " f.AMI.ly "?

• Join a fast-growing, caring fashion house.
• Gain enriching experience and familiarize yourself with the luxury and retail sectors.
• Join a stimulating and passionate team.