Fixed Term Contract (Dec-Feb) - Client Advisor - Wardour Street London

AMI PARIS; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A luxury fashion house seeks a Client Advisor for a fixed-term contract in London. The role focuses on driving sales and enhancing customer loyalty during the festive season. Candidates should have experience in luxury sales, excellent customer service skills, and a strong interest in fashion. This full-time position offers a vibrant team environment and a chance to grow within the retail sector.

Benefits

Enriching experience in luxury and retail sectors

Supportive and passionate team environment

Qualifications

• Experience in luxury sales and/or designer clothing is required.
• Excellent interpersonal skills and customer service abilities.
• Strong interest and understanding of fashion and luxury market.

Responsibilities

• Drive sales and build customer loyalty during the festive period.
• Manage stock and ensure store presentation and cleanliness.
• Participate in the Visual Merchandising of the store.

Skills

Customer service skills

Sales techniques

Interpersonal skills

Understanding of fashion

Job description

Fixed Term Contract (Dec-Feb) - Client Advisor - Wardour Street London

• On-site
• Retail

Reporting to the Store Manager, the Sales Advisor will drive sales and build customer loyalty during Christmas and the sales period.

A Sales Advisor's responsibilities include:

• CUSTOMER RELATIONS: The Sales Advisor's mission is to invite customers to explore the world of AMI and to offer a unique shopping experience.

Key responsibilities in customer relations:

• Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood.
• Understands customer needs and proposes a relevant selection of products while encouraging cross selling.
• Assists customers during fittings and accommodating any alterations when needed.
• Embraces a customer loyalty culture, builds strong and long-term relationships with clients.
• Introduces new customers to the brand.

STOCK

Follows-up and manages stock (reception of goods, integration of receptions in the systems, facilitates rotating inventories, requests for restocking, requests for transfers, etc.)

VISUAL MERCHANDISING

Ensures that the store is well maintained: presentation of products, cleanliness, maintenance of the premises, etc.

Actively participates in the Visual Merchandising of the store, follows VM guidelines and proposes options during rotations.

Job requirements

Experience in luxury sales and/or designer clothing and familiar with sales techniques.

Curious and willing to dedicate yourself to a new project.

Smiling, dynamic, involved, and excellent interpersonal skills.

Mastering customer service skills and demonstrating ability to foster a customer-service spirit.

Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends.

English is a must and another language is a real asset.

Fixed Term Contract (from the beginning of December until the end of February) // 40 hours/week (fulltime).

Why join the "f.AMI.ly"?

• Join a fast-growing, caring fashion house.
• Gain enriching experience and familiarize yourself with the luxury and retail sectors.
• Join a stimulating and passionate team.