Fixed Term Contract Customer Reporting Analyst

Energy Job Search Limited; Leeds; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

An energy company is seeking a detail-oriented Customer Reporting Analyst to support customer-focused reporting. You will generate reports, enhance automation through VBA, and collaborate with internal teams. This fixed-term contract is based in Leeds with hybrid working options available. Ideal candidates should have strong Excel and SQL skills, along with prior reporting experience.

Benefits

Bonus programme

Healthcare cash plan

Employer pension contribution

Commitment to professional development

Qualifications

• Previous experience in a reporting, data, or MI role.
• Experience working with customer-facing reporting or service delivery.
• Proven ability to maintain and improve VBA-based automation.

Responsibilities

• Run and maintain Excel-based macros to generate regular and ad-hoc customer reports.
• Fix and enhance existing VBA scripts to ensure continued automation and accuracy of reporting processes.
• Produce and distribute regular BAU reporting to internal and external stakeholders.

Skills

Strong Excel skills, including VBA/macros development

Working knowledge of SQL and relational databases

Experience with Power BI or similar reporting tools

Strong analytical and problem-solving skills

Excellent communication and organisational skills

Ability to work under pressure and meet tight deadlines

Education

GCSE Maths Grade C (or equivalent)

GCSE English Grade C (or equivalent)

Degree level or equivalent

Tools

Excel

VBA

SQL

Power BI

Job description

About Us

ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, focusing on energy storage and renewable energy (solar, wind, biogas), while supplying energy to organisations of all sizes.

We are reshaping the energy future by reconciling economic performance with a positive impact on people and the planet. We are looking for individuals committed to helping turn our vision into reality.

Purpose of role

We are seeking a detail oriented Customer Reporting Analyst on a Fixed Term Contract basis until the end of December 2025. In this role you will support the delivery of customer-focused reporting by executing, maintaining, and enhancing automated reporting tools (macros), querying internal data sources, and producing both regular BAU and ad-hoc reports in a timely and accurate manner.

This is a hybrid role assigned to our Leeds office, where the successful candidate would be based two days per week. On offer is a competitive salary and benefits package.

Key Responsibilities:

• Run and maintain Excel-based macros to generate regular and ad-hoc customer reports.
• Fix and enhance existing VBA scripts to ensure continued automation and accuracy of reporting processes.
• Produce and distribute regular BAU reporting to internal and external stakeholders.
• Extract and query data from internal systems using SQL or similar tools.
• Respond to customer data requests, ensuring clarity, accuracy, and timeliness.
• Collaborate with internal teams to ensure data consistency and integrity.
• Support ad-hoc analysis and reporting tasks as required.
• Adhere to internal data governance, compliance, and risk frameworks.

Knowledge & Skills

• Strong Excel skills, including VBA/macros development and debugging
• Working knowledge of SQL and relational databases
• Experience with Power BI or similar reporting tools (desirable)
• Strong analytical and problem-solving skills
• Excellent communication and organisational skills
• Ability to work under pressure and meet tight deadline

Experience

• Previous experience in a reporting, data, or MI role
• Experience working with customer-facing reporting or service delivery
• Proven ability to maintain and improve VBA-based automation
• Experience producing regular BAU reporting
• Familiarity with data governance and quality assurance practices

Qualifications:

• GCSE Maths Grade C (or equivalent)
• GCSE English Grade C (or equivalent)
• Degree level or equivalent desirable

Why ENGIE UK?

• Opportunity to make a significant impact on the future of energy supply.
• Collaborative and innovative work environment.
• Hybrid working options.
• Bonus programme.
• Healthcare cash plan.
• Employer pension contribution.
• Commitment to professional development and growth.

How to Apply

At ENGIE UK, we value diversity and are committed to creating an inclusive environment for all employees. Even if you do not meet all the requirements listed, we encourage you to apply. Your unique skills and experiences could be just what we need.

To apply, please submit your CV detailing your experience and why you are the ideal candidate for this role.

Business Unit: GEMS

Division: GEMS - BP UK SUPPLY

Legal Entity: ENGIE POWER LIMITED

Professional Experience: Junior (experience <3 years)

Education Level: Other

Related tags

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JOB SUMMARY

Fixed Term Contract Customer Reporting Analyst Engie Leeds 2 days ago N/A Full-time Job post no longer accepts applications