Fixed Income Trade Support Analyst

GTN; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading global fintech seeks a Fixed Income Trade Support Analyst to ensure operational efficiency and manage client satisfaction. The role involves proactive monitoring, instrument setup, stakeholder coordination, and process improvement. Ideal candidates will have experience in trading support and strong communication skills.

Qualifications

• Minimum 2–4 years in a trading support, operations, or middle-office role.
• Strong understanding of fixed income instruments and trade lifecycle.

Responsibilities

• Ensure smooth operation of GTN’s Fixed Income electronic trading platform.
• Collaborate with trading desks, compliance, and IT for issue resolution.

Skills

Communication

Interpersonal Skills

Data Quality Checks

Education

2–4 years in trading support

Understanding of fixed income instruments

Tools

Excel

Bloomberg

Job description

Join to apply for the Fixed Income Trade Support Analyst role at GTN

Join to apply for the Fixed Income Trade Support Analyst role at GTN

GTN is a global fintech, holding broker-dealer and capital markets services licenses in multiple jurisdictions through subsidiaries. We are committed to empowering brokers, banks, asset managers, and FinTech's with scalable and innovative investment and trading solutions that enable access to a comprehensive network of global markets and multiple asset classes, making investing and trading accessible to all.

Our investment and trading solutions offer seamless integration with the existing services of regulated financial firms and FinTech's via our co-branded front-ends and versatile API suite. Inspired by embedded finance, our API suite provides the adaptability to develop bespoke trading/investment applications or incorporate GTN features into existing platforms, enhancing their value proposition. In addition, our comprehensive global trading ecosystem includes best-in-class execution, custody, and post-trade solutions.

We bring together a diverse team of over 500 talented individuals spread across Brazil, Dubai, Hong Kong, Singapore, South Africa, Saudi Arabia, Sri Lanka, the UK, and the US, united by a shared passion and purpose: empowering clients and transforming the accessibility to investment and trading opportunities for all. We are backed by strategic investors IFC, a member of the World Bank Group, and SBI Ventures Singapore Pte. Ltd., a group company of SBI Holdings, Inc., one of the largest financial services firms listed on the Tokyo Stock Exchange.

The Trade Support Analyst is responsible for ensuring the smooth day-to-day operation of GTN’s Fixed Income electronic trading platform, supporting both GTN’s global dealing desks and being the escalation point to GTN’s back office to resolve fixed income failed settlements. This is a key role in ensuring operational efficiency, risk management, and client satisfaction.

Responsibilities:

Proactive Monitoring & Support:

• Identify and pre-empt potential trading issues within GTN’s Fixed Income Electronic trading platform before they impact operations, using diagnostic tools to assess instrument readiness.
• Perform data quality checks, validate data, and reconcile external sources against internal platforms, ensuring data integrity across all systems.

Instrument Setup & Configuration:

• Take ownership of the instrument setup process for GTN’s electronic fixed income trading, ensuring accurate configuration of fixed income securities in internal systems, including symbology mapping, tick sizes, trading hours, and regulatory attributes.
• Assist GTN’s fixed income high touch traders to adhere to correct instrument setup procedures, ensuring accurate configuration of fixed income securities in internal systems.

Stakeholder Coordination:

• Collaborate with trading desks, compliance, IT, and external vendors (e.g., trading venues, data providers) to ensure timely resolution of issues and continuous service improvement.

Failed Settlements & Reconciliation:

• Work closely with internal teams (trading desks and back office) and external counterparts (custodians, brokers, and clients) as the second line escalation point to investigate the reason for failed fixed income settlements and implement solutions.
• Propose and implement improvements to the firm’s settlement process to reduce the frequency of failed settlements and enhance overall operational efficiency.

Process Improvement & Documentation:

• Develop and maintain clear documentation for recurring tasks and issues. Recommend and implement process improvements to streamline support and setup workflows.
• Support UAT testing for new Fixed Income Electronic trading platform functions.

Reporting:

• Provide regular reporting on trade status, failed settlements and any other relevant metrics to senior management.

Qualifications and Experience:

• Minimum 2–4 years in a trading support, operations, or middle-office role within fixed income markets.
• Strong understanding of fixed income instruments, trade lifecycle, and market conventions.
• Proficiency in Excel, familiarity with Bloomberg.
• Excellent communication and interpersonal abilities, adept at engaging with internal and external stakeholders.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

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