Fitness Manager - Norwich Sweet Briar - Full Time

TieTalent; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate Fitness Manager to lead their team in a vibrant gym environment. This role involves driving member engagement, ensuring high operational standards, and fostering a culture of excellence. With a commitment to inclusivity and innovation, the company offers fantastic development opportunities and a supportive work culture. If you thrive in a dynamic setting and are eager to make a positive impact on members' fitness journeys, this is the perfect opportunity for you. Join a team that values your contributions and supports your growth!

Benefits

Paid holiday and sick pay

In-house development opportunities

Company share plan

Flexible working arrangements

Discounts with training providers

Company pension scheme

Access to social platform with benefits

Season ticket loan options

Employee Assistance Programme

Free gym membership for you and a friend

Qualifications

• Passion for health and fitness with a commitment to excellence.
• Experience in leading and motivating fitness teams.
• Understanding of member expectations and service delivery.

Responsibilities

• Lead member engagement and drive satisfaction scores.
• Manage and motivate fitness trainers effectively.
• Ensure compliance with health and safety policies.

Skills

Team Leadership

Member Engagement

Fitness Instruction

Health & Safety Compliance

Operational Management

Education

Level 2 Fitness Instructor Qualification

Job description

About

Fitness Manager - Norwich Sweet Briar - Norwich, United Kingdom

Full Time

Role:

Fitness Manager (Flex contracts available)

Reporting to:

General Manager

Based:

Norwich Sweet Briar - New Opening

The Gym Group is simply the best in our industry! Our amazing teams have skills, abilities, and can-do attitudes that make this a great place to work!

We have strong, embedded values and an easy-going culture which ensures we put our people first. We pride ourselves on being fun, innovative, inclusive, and engaging. We are now on the lookout for a Fitness Manager to join our amazing Norwich Sweet Briar gym.

So, what’s stopping you? Apply today and know that We’re With You every step of the way.

What You Need To Know About Us...

The Gym Group is not like your average gym! To our members, we’re the lowest cost nationwide 24/7 Gym with over 230 gyms and counting! To our teams, we are fun, welcoming, engaging, and inclusive. We challenge our limits and push ourselves to impact positive change with our goals and initiatives. We take steps into new areas with a real and authentic purpose - It’s our mission to break down barriers to fitness for all.

We’re #1 in our industry when it comes to our values, our culture, and our people - check out Glassdoor if you don’t believe us. We offer a fantastic place to work in a great working culture and were recognized as #25 in the Top 50 places to work in the UK in 2022! We may be one of the leading budget gym chains in the UK but there’s nothing budget about our investment into our people. We have retained GOLD in our Investors in People award for the last 6 years and silver in wellbeing last year. We’re recognized as a disability confident and inclusive employer which is something we are truly proud of. We have a brilliant team and opportunities for development and growth with support for success. Having recently undertaken some huge projects from a digital point of view, our plans are to keep being innovative, creative, and agile in all that we do.

That’s what you’re looking for, right?

What You Need To Know About The Role...

As a Fitness Manager with The Gym Group, you will support the General Manager in the successful running of the gym and will deputize in their absence. You will be passionate about fitness and keen to embrace our members, our teams, and embed our culture. You will embody our company values, supporting and encouraging others to do the same.

Your core duties will include (but are not limited to):

• Responsibility for our member engagement by leading our in-gym service offering with the goal of driving our member satisfaction scores forward.
• Line management & leadership of our team of fitness trainers. Engaging and motivating them to be their best every day. Role modeling the gym group's values.
• Take ownership of our Group Exercise offering by developing the class timetable and upskilling the team to deliver.
• Bring a result-driven mindset with a keen interest in driving the commercial performance of the gym.
• Ensure high operational standards on site are met through effective management of cleaning and maintenance check procedures, liaising with and managing third-party suppliers.
• Ensure full compliance with company Health & Safety policies and completion of daily, weekly, and monthly checks.
• Support the GM with onsite admin tasks including rotas, time tracking, and security checks.
• Act as a keyholder for the gym in support of the GM, being a point of contact in emergencies.
• You can PT in the gym around your employed hours, managing your own time and business and retain 100% of your earnings with no annual license fee.

You are perfect for this role if you...

• Have a passion for health, fitness, well-being, and all-round excellence.
• Thrive off leading teams from the front and by example, happy to get stuck in and set the standard for member experience.
• Have an unwavering commitment to understanding the expectations of your members.
• Can work within compliance parameters while delivering high service levels during day-to-day gym operations.
• Have a proven success record and a winning attitude.
• Are a Level 2 qualified Fitness Instructor or currently studying for the qualification.

That’s you, right? Thought so.

And the perks...

• Paid benefits such as holiday (including Bank Holidays) and sick pay.
• In-house development opportunities and support for your career.
• Company save-as-you-earn share plan.
• Flexibility & freedom—discuss working flexibly at the gym.
• Discounts with 'MY PT Hub', 'Fit Pro', 'Financial Fitness', and leading training providers.
• Company pension scheme.
• Access to an online social platform with benefits and discounts.
• Season ticket loan options.
• Employee Assistance Programme and Wellbeing hub.
• Cashplan Healthcare Scheme.
• A free gym membership for yourself and a friend or family member.

Now that you know about us and this opportunity, hit 'Apply' and tell us about YOU.

If you have a disability or condition that makes applying online difficult, email your CV or call our recruitment team for support. We actively encourage applications from diverse backgrounds and are passionate about your culture and values. We are flexible with working arrangements—discuss your needs with us. We want this to be a great match for both sides. When we say We’re With You, we mean it!

• Location: Norwich, England

Languages: English