Fitness Manager

TN United Kingdom; Tingley; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Fitness Manager to lead a passionate team and ensure smooth operations at their leisure clubs. This role involves motivating staff, managing fitness programs, and delivering exceptional customer service. With a focus on member satisfaction and safety compliance, you'll foster a positive environment while leveraging the latest fitness technologies. Enjoy a range of benefits including complimentary memberships, employee discounts, and flexible working hours. Join a vibrant team dedicated to making a difference in the fitness community!

Benefits

Complimentary full leisure club membership

Employee discounts

Gamified training platform access

Well-being and healthcare benefits

Flexible working hours

Regular team events

Anniversary rewards

Birthday day off

Electric car salary sacrifice schemes

Qualifications

• Experience in managing fitness teams and delivering exceptional customer service.
• Strong knowledge of fitness programs and health & safety standards.

Responsibilities

• Lead a team of fitness instructors to deliver engaging classes.
• Ensure high service standards and exceed customer expectations.

Skills

Team Leadership

Customer Service

Fitness Coaching

Multitasking

Health & Safety Compliance

Education

Fitness Management Certification

First Aid Certification

Tools

Myzone

Mywellness

Les Mills Training Programs

Zumba

Job description

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Fitness Manager

Awesome people are crucial to making our clubs run smoothly. Working alongside the Leisure Club Manager, you’ll ensure our clubs operate efficiently.

Your responsibilities include keeping members happy through effective fitness processes and excellent customer service. You'll lead a team of passionate fitness staff to maximize performance.

The Role

1. Manage our team of freelance group exercise instructors to deliver top-quality classes.
2. Motivate your team to excel in fitness journey delivery, vibrant classes, and personal training, while upskilling them with the latest technology like Myzone & Mywellness and training programs from Les Mills, Hiit Company, Zumba, and others.
3. Organize and multitask across key fitness areas, from coaching members to managing class schedules.
4. Maintain a high standard of service, exceeding customer expectations and operating cost-effectively.
5. Ensure the department has a trained, compliant staff to meet business needs and health & safety standards.
6. Assist members courteously, handle feedback and complaints professionally, especially in the absence of the Leisure Club Manager.
7. Support members and team members in achieving their goals, fostering a positive and motivating environment.

The Benefits

Join us and enjoy benefits such as:

• Complimentary full leisure club membership for you and a family member or friend worth £1500 annually.
• Employee discounts on overnight stays, food, and drinks.
• Access to a gamified training platform and discounts on high street brands.
• Well-being and healthcare benefits, financial support, and employee assistance programs.
• Flexible working hours, a supportive environment, and development opportunities.
• Regular team events, reward schemes, and mental health support programs.
• Anniversary rewards, holiday purchase schemes, birthday day off, and electric car salary sacrifice schemes.

Come and be part of something special — Work, Grow & Play the Village Way!