Fitness Manager

GLL; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the leisure industry is seeking a Fitness Manager at Walthamstow Stadium. The role involves supporting operations in a bustling fitness center and ensuring customer satisfaction. Ideal candidates are organized, effective communicators, and possess a Level 2 Fitness Instructor qualification. Opportunities for career progression and development are available.

Benefits

Industry-leading pay rates

Discounts across thousands of retailers (GLL Extras)

Comprehensive pension scheme

Career development and training opportunities

25% off GLL spa treatments

Health assurance

Qualifications

• Previous experience in the fitness industry is highly desirable.
• Strong written and verbal communication skills needed.

Responsibilities

• Assisting customers with facility use and encouraging engagement.
• Managing daily operations, including security and cleanliness.
• Supervising staff and allocating work effectively.

Skills

Organizational skills

Communication skills

Customer service

Quick learning

Education

Level 2 Fitness Instructor qualification

First Aid at Work qualification

Job description

GLL is seeking a Fitness Manager based at Walthamstow Stadium.

If you have passion, talent, and ambition to become a Fitness Manager, this is an exciting opportunity for career progression. This role involves supporting the smooth operation of a busy fitness centre, ensuring the health, safety, and enjoyment of customers and colleagues.

The ideal candidate will be highly organized, a quick learner, and committed to delivering exceptional customer experiences. Previous experience in the fitness industry is highly desirable. Strong written and verbal communication skills are essential for building relationships with customers, colleagues, and contractors.

You should hold at least a Level 2 Fitness Instructor qualification, as you'll need to teach classes at the centre. A First Aid at Work qualification is also desirable.

Fitness Managers are quick thinkers, calm under pressure, responsible, and personable. This role offers a chance to advance your career in the fitness industry.

Responsibilities include:

1. Maintaining a positive image of the centre by providing welcoming, helpful, and professional service.
2. Assisting customers with facility use and encouraging maximum engagement.
3. Preparing areas and equipment for sessions.
4. Managing daily operations and ensuring security, cleanliness, supervision, and equipment checks are maintained.
5. Promoting good housekeeping, energy conservation, and resource management.
6. Supervising staff on shift, allocating work effectively, and performing other duties as required.
7. Managing people procedures such as recruitment, absence reporting, qualifications, appraisals, and discipline.

We offer opportunities for career progression and job variety within the leisure industry.

In return, you will receive:

• Industry-leading pay rates
• Discounts across thousands of retailers (GLL Extras)
• A comprehensive pension scheme
• 25% off Red Letter Days
• 25% off Buy A Gift
• 20% off GLL spa treatments and products
• Ride to Work scheme
• Free eye tests and discounted glasses
• Opportunities to join the GLL Society and participate in social events
• Exclusive discounts on villas in Portugal and ski chalets in Bulgaria
• Health assurance
• Career development and training opportunities