Fitness Instructor - Part Time - Malvern Splash Leisure Complex

Freedom Leisure; Malvern; On-site; GBP 13,000; Part time

Job summary

A leading charity in leisure services in Malvern seeks a Fitness Instructor to assist gym users with their queries, instruct fitness sessions, and provide excellent customer service. This part-time role (20 hours per week) offers a supportive environment and numerous benefits including discounts, incremental holidays, and career progression opportunities. Join us to make a positive impact in the community.

Benefits

Staff discount scheme

Discounted staff membership

Incremental holidays

Employee Assistance Programme

Company pension

Financial advice

Cycle-to-work scheme

Fully funded training

Qualifications

• Professional qualification related to fitness required.
• Level 2 qualification accepted but Level 3 preferred.
• Outgoing personality with a positive attitude.

Responsibilities

• Assist gym users with exercise queries and programs.
• Provide excellent customer service and safety.
• Instruct fitness sessions for various ability levels.

Skills

Customer service

Fitness instruction

Communication

Education

Level 3 fitness qualification

Professional related fitness qualification

Job description

Overview

Join the Energy at Freedom Leisure – Do Good Feel Good!

At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. We run leisure and cultural facilities, gyms, and swimming pools—but at the heart of it all, it’s our people who make the difference.

As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone - because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile—every single day. We create spaces where people feel at home, supported, and inspired.

If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started - we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.

We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive—because when our team reflects the communities we serve, we all grow stronger together.

Responsibilities

• To assist support the gym users with exercise queries and programs on a day-to-day basis.
• To provide the highest standards of customer service and safety at all times in accordance with the policies, procedures and systems.
• To instruct fitness sessions, at various levels of ability on both a group and individual basis

Qualifications

• Professional related fitness qualification
• Outgoing personality with a can do attitude
• Level 3 fitness qualification desirable
• Ideally you will be qualified to Level 3, however we are happy to accept applications from those who are Level 2 qualified

Important Details

Hours: 20 hours a week, Monday to Sunday (Rota basis)

Benefits

• My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
• Discounted Staff membership (including family members)
• Incremental holidays
• Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
• Company pension
• Various insurance and saving schemes
• Financial advice
• Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only)
• All this as well as fully funded training and career progression opportunities in a team working environment

Closing date: 17th October 2025

Salary: up to £12,732 per annum