Fitness Instructor

Serco Limited; Royal Tunbridge Wells; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Holidays 21 days

Pension up to 6%

Training & development

Health & wellbeing

Staff discounts

Volunteer day

Job summary

Serco Limited's Leisure Solutions Community Trust team is recruiting a Fitness Instructor to inspire members and deliver engaging sessions that support healthier lifestyles. You will onboard new members, deliver tailored programmes, and monitor progress in a welcoming, community-focused gym environment.

The role requires Level 2 Fitness Instructor qualification, strong coaching techniques, and confident communication to engage a diverse member base.

Qualifications

• Level 2 Fitness Instructor qualification (essential).
• Strong understanding of fitness programming and coaching techniques.
• Passion for helping others achieve health and wellbeing goals.
• Confidence delivering group sessions and engaging with a wide range of members.
• Proactive, personable approach with excellent communication skills.

Responsibilities

• Deliver engaging group fitness, small group training, and personalised coaching sessions.
• Support members with tailored health and fitness programmes aligned to their goals.
• Track member progress, monitor attendance, and adapt programmes to drive results.
• Carry out health and fitness assessments, including body composition and cardiovascular testing.
• Provide expert guidance on safe and effective use of gym equipment.
• Create a clean, safe, and motivating gym environment while delivering excellent customer service.

Skills

Group fitness instruction

Coaching techniques

Customer service

Health and fitness knowledge

Communication skills

Education

Level 2 Fitness Instructor qualification

Job description

Ready to impact a better future?

Here at Leisure Solutions Community Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community, whilst helping you to make MORE of every day. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Fitness Instructor to join our Team.

As a Fitness Instructor in our leisure team, you'll inspire members to achieve their wellbeing goals, delivering engaging fitness sessions and personalised coaching that creates real, lasting impact.

You'll help build a welcoming, community-focused environment where every member feels supported on their fitness journey. From onboarding new members to delivering tailored programmes, your work will directly contribute to healthier lifestyles and stronger communities.

What you'll do as a Fitness Instructor

You’ll be entrusted to:

• Deliver engaging group fitness, small group training, and personalised coaching sessions


• Support members with tailored health and fitness programmes aligned to their goals


• Track member progress, monitor attendance, and adapt programmes to drive results


• Carry out health and fitness assessments, including body composition and cardiovascular testing


• Provide expert guidance on safe and effective use of gym equipment


• Create a clean, safe, and motivating gym environment while delivering excellent customer service

Does this sound like you?

You’ll be a great fit for this role if you have:

• Level 2 Fitness Instructor qualification (essential)


• A strong understanding of fitness programming and coaching techniques


• Passion for helping others achieve their health and wellbeing goals


• Confidence delivering group sessions and engaging with a wide range of members


• A proactive, personable approach with excellent communication skills

Vetting and checks:

An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.

Discover all you need to keep growing

We're one of the top 1% of international employers, so you can have confidence you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities - and the support and tools to help you seize them.

What we offer

• Holidays: 21 days plus bank holidays


• Pension: Up to 6% contributory pension scheme


• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression


• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service


• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel


• Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity


• Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

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