Fitness Instructor

TN United Kingdom; Newcastle upon Tyne; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic and community-focused company as a Gym Instructor, where your passion for fitness and customer service will shine. In this role, you will warmly welcome customers, ensuring they feel at ease while promoting a healthy lifestyle. You will deliver fitness assessments and group exercise classes, all while maintaining a clean and inviting environment. With a strong emphasis on building relationships and providing exceptional service, you'll play a vital role in getting your community active. This is an exciting opportunity to advance your career in leisure within a supportive and fast-paced team.

Benefits

Free Gym & Swim membership

Free Eye tests

Cycle to Work Scheme

Employee Referral Scheme

Industry Leading Training

Qualifications

• Engaging personality with a focus on customer relationships and safety.
• Experience in delivering group exercise classes and fitness assessments.

Responsibilities

• Welcome customers and ensure safe equipment use in the gym.
• Deliver fitness assessments and maintain customer records.
• Manage customer behavior and uphold hygiene and safety standards.

Skills

Customer Service

Fitness Assessment

Group Exercise Instruction

Relationship Building

Health and Safety Compliance

Education

Level 2 qualification in Fitness Instructing

CIMSPA membership

Job description

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The gym can be an intimidating place and as a Gym Instructor for Fusion Lifestyle, you will warmly welcome all customers, ensure equipment is used safely, and encourage users by devising and delivering fitness assessments and programs, all whilst keeping the gym clean and inviting.

You will also deliver group exercise classes when required, so you will need experience of delivering exercise classes using first class customer service to a diverse client base.

To be successful in this role you will need an engaging and honest personality, with a natural ability to build strong relationships and put people at ease. Alongside a “can-do”, solutions focused attitude.

You’ll also need:

• Level 2 qualification in Fitness Instructing
• CIMSPA membership isessential within one month of employment

Some of the responsibilities of the role include (but are not limited to):

• Establishing and maintaining excellent relationships with our customers and potential customers
• Supervising activities in the Fitness Rooms and operating the equipment in a manner consistent with safe working practice
• Assisting in the implementation, marketing and administration of activities and healthy lifestyles
• Devising and delivering fitness assessments, programmes and testing, exercise prescription, GP referrals and specialist inductions, as and when required (following appropriate training)
• Supporting and assisting in sales and retention processes
• Maintenance of customer records and performing administration duties as required
• Maintenance of own mandatory qualifications, licensing and CPD/ training requirements
• Champion in role and take personal responsibility for all hygiene, health and safety policy and procedure
• Carry out testing and / or other hygiene, health and safety checks as needed, passing results immediately to the appropriate person and escalating potential issues promptly
• Safely support managing customer flow and expectation of waiting times and attendance across all areas of the centre
• Undertake all day-to-day cleaning and maintenance of the equipment and fittings, to the highest possible standards, bringing attention any faults or major repairs to the relevant team
• Proactively manage customer behaviour during the use of facilities to ensure highest possible levels of safety and enjoyment

We are passionate about delivering the best customer service and getting your community active. Every Fusion team member plays their part, working within a diverse and dynamic team in a fast paced environment.

Employee Benefits:
Some of the non-contractual employee benefits we offer that you may be eligible to receive include:

• Free Gym & Swim membership at Fusion centres
• Free Eye tests
• Cycle to Work Scheme
• Employee Referral Scheme
• Industry Leading Training

If you would like to further your career in leisure, within a dynamic company that makes a positive impact on the community, then we want to hear from you.