Fitness Coach

JD Sports; Swindon; Hybrid; GBP 18,000 - 22,000; Full time

Job summary

JD Gyms is seeking a proactive fitness-focused team member to create a welcoming member experience. You will engage on the gym floor, conduct inductions, lead group exercise classes and assist prospective members with joining JD Gyms.

The role emphasises consistency with JD Gyms brand standards, high club cleanliness, and safety compliance while delivering excellent service and teamwork.

Qualifications

• Must have passion for fitness, health and wellbeing.
• Must embody JD Gyms brand standards and values.
• Enthusiastic and open to learning.
• Able to adapt communication to different members/colleagues.
• Open to feedback and committed to learning.
• Understands importance of great member experience.
• Flexible in hours.
• Enjoys teamwork and supporting communities.
• Level 3 Personal Trainer qualification.

Responsibilities

• Place member experience at heart by engaging with members on the gym floor.
• Deliver welcoming tours to prospective members in line with JD Gyms brand standards.
• Deliver engaging group exercise classes.
• Deliver member inductions.
• Support prospective members with joining JD Gyms as required.
• Conduct club standards checks and record results accurately.
• Provide ad hoc support to members as required.
• Maintain club cleanliness to highest standards as set by management.
• Maintain brand standards and ensure safety and compliance.
• Monitor service delivery through performance and member feedback.
• Work safely and in line with policies and legislation.
• Support energy efficiency and waste management initiatives.
• Analyze and present key data to support new ideas or developments.

Skills

Fitness enthusiasm

Brand values

Enthusiastic learner

Adaptable communication

Feedback oriented

Member experience focus

Flexible hours

Team player

Level 3 Personal Trainer

Education

Level 3 Personal Trainer (EQF 4)

Job description

Role overview:

As a member of the JD Gyms team, you will play an important role in creating a positive and welcoming experience for members during every visit. Through member engagement, gym inductions, group exercise classes and maintaining high club standards, you will help deliver an exceptional member experience.

Responsibilities:

• Places member experience at the heart of everything you do by constantly engaging with members on the gym floor.
• Deliver welcoming and engaging prospective member tours in the club, in line with JD Gyms brand standards.
• Deliver engaging and inclusive group exercise classes.
• Deliver engaging and informative member inductions.
• Support prospective members with joining JD Gyms as required.
• Conduct club standards checks across the club, ensuring results are recorded accurately and in line with JD Gyms record keeping procedures.
• Provide ad hoc support to members as required or observed
• Ensure that club cleanliness standards are maintained to the highest level as set out by the Gym Management and Operations team.
• Maintain excellent brand standards at all times, ensuring the club is safe and compliant with all health and safety action points.
• Monitor our service delivery through our performance and member feedback.
• Work safely and in accordance with company policies, procedures and relevant legislation at all times.
• Support energy efficiency, environmental initiatives and responsible waste management practices across the club.
• Analysis and presentation of key data to support new ideas / initiatives / proposed developments.

Skills and Experience:

• Has a passion for fitness, health, wellbeing and helping people
• Representative of, and embodies, the JD Gyms brand standards and values
• Enthusiastic and open to learning
• Able to adapt communication and engagement styles to meet the needs of different members and colleagues.
• Open to feedback and committed to continuous learning and development.
• Understands and can articulate the importance of a great member experience.
• Is flexible in approach to hours worked.
• Enjoys working collaboratively as part of a team and supporting colleagues, members and local communities.
• Level 3 (EQF Level 4) Personal Trainer qualified