Fitness Coach

JD Sports; St Helens; Remote; GBP 19,000 - 27,000; Full time

Job summary

JD Sports’ JD Gyms team seeks a proactive fitness professional to create a welcoming member experience. You’ll engage members on the gym floor, run inductions and group classes, and support joining prospects. You’ll uphold high club standards, ensure health and safety, and contribute to data-driven improvements while working with the local community.

Join a brand-focused gym team and help deliver exceptional service, programmes and facilities that inspire members to healthier, active lifestyles.

Qualifications

• Candidate must be a Level 3 Personal Trainer or equivalent qualification.
• Demonstrates a passion for fitness, health and wellbeing.
• Embodies JD Gyms brand standards and values.

Responsibilities

• Engage with members on the gym floor to prioritise the member experience.
• Deliver welcoming and engaging member tours and inductions.
• Lead inclusive group exercise classes and support joining prospects.
• Maintain club standards, health and safety compliance and cleanliness.
• Analyse data to support new ideas and service improvements.

Skills

Fitness passion

Brand standards

Enthusiastic

Adapt communication

Open to feedback

Continuous learning

Great member experience

Flexible hours

Teamwork

Level 3 Personal Trainer

Education

Level 3 Personal Trainer qualification

Job description

Role overview:

As a member of the JD Gyms team, you will play an important role in creating a positive and welcoming experience for members during every visit. Through member engagement, gym inductions, group exercise classes and maintaining high club standards, you will help deliver an exceptional member experience.

Responsibilities:

• Places member experience at the heart of everything you do by constantly engaging with members on the gym floor.
• Deliver welcoming and engaging prospective member tours in the club, in line with JD Gyms brand standards.
• Deliver engaging and inclusive group exercise classes.
• Deliver engaging and informative member inductions.
• Support prospective members with joining JD Gyms as required.
• Conduct club standards checks across the club, ensuring results are recorded accurately and in line with JD Gyms record keeping procedures.
• Provide ad hoc support to members as required or observed
• Ensure that club cleanliness standards are maintained to the highest level as set out by the Gym Management and Operations team.
• Maintain excellent brand standards at all times, ensuring the club is safe and compliant with all health and safety action points.
• Monitor our service delivery through our performance and member feedback.
• Work safely and in accordance with company policies, procedures and relevant legislation at all times.
• Support energy efficiency, environmental initiatives and responsible waste management practices across the club.
• Analysis and presentation of key data to support new ideas / initiatives / proposed developments.

Skills and Experience:

• Has a passion for fitness, health, wellbeing and helping people
• Representative of, and embodies, the JD Gyms brand standards and values
• Enthusiastic and open to learning
• Able to adapt communication and engagement styles to meet the needs of different members and colleagues.
• Open to feedback and committed to continuous learning and development.
• Understands and can articulate the importance of a great member experience.
• Is flexible in approach to hours worked.
• Enjoys working collaboratively as part of a team and supporting colleagues, members and local communities.
• Level 3 (EQF Level 4) Personal Trainer qualified