Fitness Coach

JD Sports; Chester; Sur place; GBP 19 000 - 23 000; Plein temps

Résumé du poste

JD Gyms is seeking a proactive team member to enhance member experiences across our clubs in the UK. You will engage with members on the gym floor, run welcoming tours for prospective members, and lead group exercise classes with energy and inclusivity.

Delivering engaging inductions and assisting with memberships, you will uphold JD Gyms brand standards, maintain cleanliness, and support safety and compliance across the club.

Qualifications

• Demonstrates passion for fitness and wellbeing.
• Strong customer-service orientation.
• Ability to collaborate effectively with a team.
• Willingness to work variable hours, including evenings/weekends.
• Excels at adapting communication to different members.

Responsabilités

• Put member experience at the heart of everything you do on the gym floor.
• Provide welcoming, informative tours to prospective members.
• Lead engaging group exercise classes.
• Deliver member inductions with clarity and enthusiasm.
• Assist prospective members with joining JD Gyms as needed.
• Maintain club standards and cleanliness to the highest level.

Connaissances

Passion for fitness

Excellent customer service

Team player

Flexible hours

Adaptable communication

Formation

Level 3 Personal Trainer (EQF 4)

Description du poste

Role overview:

As a member of the JD Gyms team, you will play an important role in creating a positive and welcoming experience for members during every visit. Through member engagement, gym inductions, group exercise classes and maintaining high club standards, you will help deliver an exceptional member experience.

Responsibilities:

• Places member experience at the heart of everything you do by constantly engaging with members on the gym floor.
• Deliver welcoming and engaging prospective member tours in the club, in line with JD Gyms brand standards.
• Deliver engaging and inclusive group exercise classes.
• Deliver engaging and informative member inductions.
• Support prospective members with joining JD Gyms as required.
• Conduct club standards checks across the club, ensuring results are recorded accurately and in line with JD Gyms record keeping procedures.
• Provide ad hoc support to members as required or observed
• Ensure that club cleanliness standards are maintained to the highest level as set out by the Gym Management and Operations team.
• Maintain excellent brand standards at all times, ensuring the club is safe and compliant with all health and safety action points.
• Monitor our service delivery through our performance and member feedback.
• Work safely and in accordance with company policies, procedures and relevant legislation at all times.
• Support energy efficiency, environmental initiatives and responsible waste management practices across the club.
• Analysis and presentation of key data to support new ideas / initiatives / proposed developments.

Skills and Experience:

• Has a passion for fitness, health, wellbeing and helping people
• Representative of, and embodies, the JD Gyms brand standards and values
• Enthusiastic and open to learning
• Able to adapt communication and engagement styles to meet the needs of different members and colleagues.
• Open to feedback and committed to continuous learning and development.
• Understands and can articulate the importance of a great member experience.
• Is flexible in approach to hours worked.
• Enjoys working collaboratively as part of a team and supporting colleagues, members and local communities.
• Level 3 (EQF Level 4) Personal Trainer qualified