Fitness Coach

TN United Kingdom; Salford; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic team at a leading gym where your passion for fitness and member service will shine. You will engage with members, ensuring they enjoy a world-class experience every time they visit. Your role will involve conducting gym inductions, leading group exercise classes, and maintaining the highest standards of cleanliness and safety. This is an exciting opportunity to be part of a supportive team that values health and wellbeing, while also contributing to the local community. If you are enthusiastic, adaptable, and committed to providing exceptional service, we want to hear from you!

Qualifications

• Passion for fitness and wellbeing, with a focus on member experience.
• Ability to adapt communication style to different personalities.

Responsibilities

• Engage with members to ensure a world-class experience.
• Deliver engaging group exercise classes and member inductions.
• Maintain cleanliness and safety standards in the gym.

Skills

Passion for fitness

Customer service skills

Adaptability

Teamwork

Resilience

Job description

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Your purpose will be to engage with members to ensure they receive a world-class member experience on every visit to JD Gyms. This means upholding the highest standards of cleanliness, gym floor member interaction, leading gym inductions, and teaching engaging group exercise classes.

Responsibilities:

1. Place member experience at the heart of everything you do by constantly engaging with members on the gym floor.
2. Deliver welcoming and engaging prospective member tours in the club, in line with JD Gyms brand standards.
3. Deliver engaging group exercise classes.
4. Deliver engaging and informative member inductions.
5. Support prospective members with joining JD Gyms as required.
6. Conduct club standards checks across the club, ensuring results are recorded accurately and in line with JD Gyms record keeping procedures.
7. Provide ad hoc support to members as required or observed.
8. Ensure that club cleanliness standards are maintained to the highest level as set out by the Gym Management and Operations team.
9. Maintain excellent brand standards at all times, ensuring the club is safe and compliant with all health and safety action points.
10. Monitor our service delivery through performance and member feedback.
11. Operate and remain compliant in a safe and legal manner at all times whilst working for JD Gyms.
12. Consider energy, environmental issues, and waste management in your operations.
13. Analyze and present key data to support new ideas, initiatives, or proposed developments.

Skills and Experience:

• Has a passion for fitness, health, wellbeing, and helping people.
• Embodies JD Gyms brand standards and values.
• Enthusiastic and open to learning.
• Able to adapt their style to differing personalities.
• Resilient and receptive to feedback.
• Understands and can articulate the importance of a great member experience.
• Flexible in approach to hours worked.
• Loves being part of a team that works hard for each other, our members, and our local communities.