Fitness Coach

JD Sports Fashion PLC; Reading; On-site; GBP 12,000 - 17,000; Full time

Job summary

JD Gyms in Reading seeks a proactive team member to create a welcoming experience for every visit. You will engage on the gym floor, run inductions, and deliver inclusive group classes while upholding high club standards.

Capitalising on your passion for fitness, you will assist potential members with joining, complete standards checks, and help keep the facility clean, safe, and well-presented for all members and visitors.

Qualifications

• Passion for fitness, health and helping people.
• Represents JD Gyms brand standards and values.
• Enthusiastic and eager to learn and adapt.
• Able to adjust communication for different members.
• Open to feedback and ongoing development.
• Understands the importance of a great member experience.
• Flexible in hours and team-oriented.

Responsibilities

• Place member experience at the heart by engaging with members on the gym floor.
• Deliver welcoming tours for prospective members in line with JD Gyms brand.
• Lead engaging group exercise classes.
• Run member inductions with clarity and energy.
• Assist prospective members with joining JD Gyms.
• Conduct club standards checks and record results.
• Provide ad hoc support to members as needed.
• Maintain club cleanliness to the highest standard.
• Uphold brand standards, safety and compliance.
• Monitor service delivery via feedback and data.
• Work safely following policies and procedures.
• Support energy efficiency and waste management.
• Analyze and present key data to back new ideas.

Skills

passion for fitness

brand standards

team player

adaptable communication

feedback oriented

member experience

flexible hours

Education

Level 3 Personal Trainer (EQF 4)

Job description

Role overview:

As a member of the JD Gyms team, you will play an important role in creating a positive and welcoming experience for members during every visit. Through member engagement, gym inductions, group exercise classes and maintaining high club standards, you will help deliver an exceptional member experience.

Responsibilities:

• Places member experience at the heart of everything you do by constantly engaging with members on the gym floor.
• Deliver welcoming and engaging prospective member tours in the club, in line with JD Gyms brand standards.
• Deliver engaging and inclusive group exercise classes.
• Deliver engaging and informative member inductions.
• Support prospective members with joining JD Gyms as required.
• Conduct club standards checks across the club, ensuring results are recorded accurately and in line with JD Gyms record keeping procedures.
• Provide ad hoc support to members as required or observed
• Ensure that club cleanliness standards are maintained to the highest level as set out by the Gym Management and Operations team.
• Maintain excellent brand standards at all times, ensuring the club is safe and compliant with all health and safety action points.
• Monitor our service delivery through our performance and member feedback.
• Work safely and in accordance with company policies, procedures and relevant legislation at all times.
• Support energy efficiency, environmental initiatives and responsible waste management practices across the club.
• Analysis and presentation of key data to support new ideas / initiatives / proposed developments.

Skills and Experience:

• Has a passion for fitness, health, wellbeing and helping people
• Representative of, and embodies, the JD Gyms brand standards and values
• Enthusiastic and open to learning
• Able to adapt communication and engagement styles to meet the needs of different members and colleagues.
• Open to feedback and committed to continuous learning and development.
• Understands and can articulate the importance of a great member experience.
• Is flexible in approach to hours worked.
• Enjoys working collaboratively as part of a team and supporting colleagues, members and local communities.
• Level 3 (EQF Level 4) Personal Trainer qualified