Fitness Coach

Village Hotels; Metropolitan Borough of Solihull; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Health and wellness membership

Discount on overnight stays

Employee discounts

Job summary

Village Hotel Club in Solihull is seeking a friendly fitness and hospitality enthusiast to welcome members, run gym orientations, deliver fitness classes and help keep the club in top condition. You’ll engage with members, promote a high standard of service and contribute to a welcoming atmosphere.

You’ll need a personal training qualification, strong customer service skills and a passion for fitness. DBS check will be completed; flexible, team-focused and able to adapt to busy club environment.

Qualifications

• A passion for hospitality, leisure and fitness with the ability to talk to everyone and build relationships with gym members.
• Outstanding customer service delivery leading to high member satisfaction.
• Solutions oriented with an eye for spotting issues before they happen.

Responsibilities

• Welcome new members with gym orientations and inductions.
• Deliver leading fitness classes and monitor pool area and cleanliness.
• Create a slick member experience that keeps members returning.
• Co-ordinate activities across coaching, cleaning and classes.

Skills

People skills

Customer service

Relationship building

Communication

Problem solving

Education

Personal training qualification

Job description

Love fitness? So do we. So let’s share our passion for all things fitness with our members, to ensure they have everything they need to achieve their goals.

Working alongside the Leisure Club Operations Manager and Team Leaders, you’ll create a slick member experience that keeps the results coming (and the members too!)

A real ‘people person’, you’ll introduce newcomers to the club through gym orientations and inductions, deliver some of our leading fitness classes, plus ensure the club is in tip top shape, through monitoring of the pool area and first class cleanliness.

Whether you’re coaching, cleaning or co-ordinating a class, you’ll share your passion for top tier standards, and create an environment our members just love coming back to.

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits* such as…

• Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
• Friends and Family discounted stays from £49 including breakfast
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
• 30% discount on and off shift in our Village Hotel Starbucks stores
• Excellent training and development including our Rising Stars and Talent Academy programmes
• A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
• Discounts and cashback offers on many High Street Brands and Supermarkets.
• A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health
• Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
• Financial wellbeing support and salary drawdown via Wagestream
• Access to our Employee Assistance Programme, offering support and counselling
• Flexible working hours
• A fun, supportive and inclusive work environment with regular team events
• Excellent Reward and Recognition Incentive schemes
• Anniversary rewards for key milestones of service
• Electric car salary sacrifice scheme
• Have your birthday off guaranteed
• Discounted Health Cash plan and Sick pay Insurance.
• A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
• Enhanced maternity and paternity benefits and pay
• Company Pension scheme
• Life Insurance

*T&C’s apply based on your contract

But what we need from you…

• A passion for everything hospitality, leisure and fitness, a smile and ability to talk to everyone, building relationships with our gym members
• A personal training qualification and experience in a similar environment
• The ability to deliver outstanding customer service, leading to exceptional member satisfaction
• Solutions orientated with an eye for spotting issues before they happen
• Ability to work in compliance with company and legal guidelines, keeping yourself, colleagues and customers safe

Come and be part of something new & something special - Work, Grow & Play the Village Way!

**Please note - All offers are subject to a successful DBS check in this role**

Compensation: To be discussed