Overview
Fitness Experience Team Member: You will assist our guests and members on their fitness journey, embodying our values and helping create a welcoming, motivating environment.
What you’ll be doing:
Responsibilities
- Lead Fitness Classes: Teach and represent our signature FF Fitness classes, providing expert guidance and motivation to participants both in the studio and on the gym floor.
- Enhance Member Experience: Engage with guests and members, promoting a culture of open conversation and connection. Ensure every visit is exceptional.
- Member Retention: Proactively foster relationships to help members achieve their fitness goals.
- Maintain Standards: Keep gym and studio areas, as well as equipment, clean, safe, and functional.
- Multifunctional Teamwork: Participate in guest tours, sales, and member interactions on the gym floor. Support team members with holiday cover, duty responsibilities, and more.
- Key Holder Responsibilities: Manage opening and closing duties as per the club rota, following all procedures.
- Outreach & Promotion: Conduct reach-out sessions in public areas to promote the FF brand and increase club membership in alignment with our values.
Qualifications
- Fitness Qualification: Minimum Level 2 fitness qualification (or currently working towards it).
- Class Instruction: Ability to deliver high-standard fitness classes in both studio and gym settings.
- Industry Knowledge: Satisfactory knowledge of the fitness industry and current trends.
- Teamwork: Strong ability to work effectively within a team.
- Relationship Building: Ability to build and maintain positive relationships within the club and during external promotions.
- Flexibility: Adaptable to business needs, including covering shifts at short notice.
- Target Driven: Ability to meet set targets and deadlines with self-motivation and proactivity.
- Communication Skills: Excellent verbal and written communication skills.
- Approachable: Friendly, welcoming, and always ready to help.
About Fitness First & Benefits
At Fitness First, we’re more than just a gym. We’re a community committed to pushing boundaries and achieving new heights. As part of our team, you’ll have the opportunity to grow, learn, and make a real impact in people’s lives. You will have access to a free gym membership for you and a comprehensive benefits portal with significant discounts on various products and services.
Equal Opportunity
Fitness First is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.