Fitness Coach

Village Hotels - Wirral; Birkenhead; On-site; GBP 20,000 - 27,000; Full time

Job summary

Join a leading hotel and leisure company as a Fitness and Leisure Club Member Experience Coordinator, where you'll share your passion for fitness and hospitality. Engage with members through gym orientations, lead fitness classes, and uphold the club's high standards while fostering an inviting environment. Enjoy a fun workplace culture with numerous perks and benefits, all while helping others achieve their fitness goals.

Benefits

Complimentary Health and Wellness Membership

Discounts on overnight stays

50% discount on Food and Drink

Excellent training and development opportunities

Well-being and Healthcare benefits

Electric car salary sacrifice scheme

Your birthday off guaranteed

Company Pension scheme and Life Insurance

Qualifications

• Passion for hospitality, leisure, and fitness.
• Experience in a similar environment.
• Outstanding customer service skills.

Responsibilities

• Introduce newcomers to the club through orientations and inductions.
• Deliver fitness classes and maintain cleanliness.
• Monitor the pool area and oversee member experience.

Skills

Communication

Relationship-building

Customer Service

Solution-oriented

Education

Personal Training Qualification

Job description

Join Our Team as a Fitness and Leisure Club Member Experience Coordinator

Love fitness? So do we. Share your passion for all things fitness with our members and help them achieve their goals.

Working alongside the Leisure Club Operations Manager and Team Leaders, you'll create a seamless member experience that encourages results and retention.

As a 'people person', you'll introduce newcomers to the club through gym orientations and inductions, deliver some of our leading fitness classes, and ensure the club is in top shape by monitoring the pool area and maintaining cleanliness.

Whether coaching, cleaning, or coordinating classes, you'll uphold our high standards and foster an environment members love.

At Village Hotel Club, we embrace personality, individualism, and fun. We offer lively, modern spaces for guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, your service will set us apart from the competition.

Benefits include:

• Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
• Discounts on overnight stays, starting from £35, and discounted friends and family stays from £49 including breakfast.
• 50% discount on Food and Drink at Village Hotel Pub & Grill.
• 30% discount in our Village Hotel Starbucks stores.
• Excellent training and development opportunities, including Rising Stars and Talent Academy programs.
• Access to our Mobile Gaming training platform for diverse training experiences.
• Discounts and cashback on High Street Brands and Supermarkets.
• Well-being and Healthcare benefits, including mental health support and days off dedicated to mental well-being.
• Financial wellbeing support via Wagestream.
• Employee Assistance Programme for support and counselling.
• A fun, inclusive work environment with team events, reward schemes, and milestone rewards.
• Electric car salary sacrifice scheme.
• Your birthday off guaranteed.
• Discounted Health Cash plan and Sick pay Insurance.
• Community engagement through BIG People Days.
• Enhanced maternity and paternity benefits and pay.
• Company Pension scheme and Life Insurance.

*Terms & Conditions apply based on your contract.

What we need from you:

• A passion for hospitality, leisure, and fitness, with excellent communication skills and relationship-building abilities.
• A personal training qualification and experience in a similar environment.
• Outstanding customer service skills leading to high member satisfaction.
• Solution-oriented mindset with proactive issue spotting.
• Compliance with company and legal guidelines to ensure safety for all.

Come and be part of something new and special — Work, Grow & Play the Village Way!

Please note: All offers are subject to a successful DBS check.