Fitness Coach

JD GROUP; Basingstoke; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading fitness provider in Basingstoke is seeking a dedicated member experience professional. You will engage with gym members to ensure a world-class experience, conduct inductions, and teach group exercise classes. The ideal candidate is passionate about fitness, level 3 qualified, and thrives in a team-oriented environment. This position demands flexibility and a commitment to maintaining high brand standards.

Qualifications

• Passion for fitness, health, and wellbeing is essential.
• Ability to flex style to different personalities.
• Must be resilient and open to feedback.

Responsibilities

• Engaging with members on the gym floor to enhance their experience.
• Delivering member tours and inductions in line with brand standards.
• Maintaining cleanliness and safety standards in the gym.

Skills

Passion for fitness

Ability to engage with members

Enthusiastic and open to learning

Flexibility in approach to hours worked

Teamwork

Education

Level 3 Personal Trainer qualification (EQF Level 4)

Job description

Overview

Role overview: Your purpose will be to engage with members to ensure they receive a world-class member experience on every visit to JD Gyms. This means upholding the highest standards of cleanliness, gym floor member interaction, leading gym inductions and teaching engaging group exercise classes.

Responsibilities

• Places member experience at the heart of everything you do by constantly engaging with members on the gym floor.
• Deliver welcoming and engaging prospective member tours in the club, in line with JD Gyms brand standards.
• Deliver engaging group exercise classes.
• Deliver engaging and informative member inductions.
• Support prospective members with joining JD Gyms as required.
• Conduct club standards checks across the club, ensuring results are recorded accurately and in line with JD Gyms record keeping procedures.
• Provide ad hoc support to members as required or observed.
• Ensure that club cleanliness standards are maintained to the highest level as set out by the Gym Management and Operations team.
• Maintain excellent brand standards at all times, ensuring the club is safe and compliant with all health and safety action points.
• Monitor our service delivery through our performance and member feedback.
• Ensure you operate and are compliant in a safe and legal manner at all times whilst working for JD Gyms.
• Strong management and consideration of energy / environmental issues and waste management.
• Analysis and presentation of key data to support new ideas/ initiatives / proposed developments.

Skills and Experience

• Has a passion for fitness, health, wellbeing and helping people
• Representative of, and embodies, the JD Gyms brand standards and values
• Enthusiastic and open to learning
• Able to flex their style to differing personalities
• Is resilient, and welcome to feedback
• Understands and can articulate the importance of a great member experience.
• Is flexible in approach to hours worked.
• Loves to be part of a team that works hard for each other, our members and our local communities.
• Level 3 (EQF Level 4) Personal Trainer qualified