First Response Technician

Acu-IT.net; Stonehouse; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading dairy company is looking for a First Response Technician in Severnside. This full-time position offers an opportunity to provide technical support for value creation, engage in operational excellence projects, and improve work processes in food manufacturing. Ideal candidates will have previous experience in the industry and strong problem-solving skills. Competitive salary package and benefits are included.

Benefits

Salary sacrifice pension scheme

Life assurance at 2x your annual salary

Approximately 5 weeks of holiday

Bonus scheme

Qualifications

• Strong high-level problem-solving capability.
• Experience in coaching front line team members.

Responsibilities

• Provide technical support for value creation.
• Engage in active OE projects.
• Visit workstations to resolve issues immediately.

Skills

Previous experience in food manufacturing

Technical qualification or acumen

Job description

Company Description

Müller UK & Ireland is wholly owned by the Unternehmensgruppe Theo Müller, which employs over 24,000 people throughout Europe. In the UK, Müller develops, manufactures, and markets a wide range of branded and private label dairy products made with milk from more than 1,700 British farmers. The Müller brand is ranked No.7 in The Grocers Top 100 list of Britain's Biggest Brands and is also the 7th most chosen brand in the UK.

Job Description

We are recruiting for First Response Technicians to join us at our Severnside Dairy.

We are currently hiring a First Response Technician within the PLFM & Ingredients department at Müller Severnside. The role involves providing quick response and technical support to optimize value creation, working in alignment with Müller values and standards, while striving for continuous improvement.

Contract: Full Time / Permanent

Shift Pattern: 4 on 4 off Days and Nights (7am-7pm/7pm-7am)

Location: Severnside

Responsibilities include but are not limited to:

• High-level problem-solving capability and facilitation skills
• Supporting front line teams as primary support (Level 1 value creation)
• Coaching front line team members to solve problems
• Applying PDCA techniques to resolve issues and implement 100% fixes in real-time
• Working closely with Rapid Response Engineers as ONE TEAM
• Visiting workstations to identify and resolve issues immediately
• Maintaining maintenance excellence and asset care

Müller Responsibilities

• Engaging in active OE projects continuously
• Identifying waste and improvement opportunities and leading OE projects
• Owning and delivering OE initiatives and being recognized for these efforts
• Seeking opportunities to improve work processes
• Collaborating with team members to enhance business performance
• Demonstrating OE contributions through PDP processes
• Understanding how current performance impacts the bottom line
• Ensuring health and safety for oneself and others
• Providing on-the-job training to new colleagues

Key Skills & Experience

• Previous experience in food manufacturing
• Technical qualification or acumen

Compensation & Benefits

In return for your contributions, Müller offers a competitive salary package and a wide range of benefits including:

• Salary sacrifice pension scheme
• Life assurance at 2x your annual salary
• Approximately 5 weeks of holiday
• Bonus scheme