First Response Technician

Müller UK & Ireland; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading dairy manufacturer in Manchester is looking for a First Response Technician. This role involves providing immediate technical support and coaching front line teams to enhance performance and problem-solving capabilities. Candidates should have experience in food manufacturing and relevant technical qualifications. Competitive salary and benefits included.

Benefits

Salary sacrifice Pension scheme with matching

Life Assurance

5 weeks holiday

Bonus Scheme up to 5% annually

Qualifications

• Experience in a food manufacturing environment.
• Relevant technical qualifications in manufacturing.

Responsibilities

• Provide first line support to front line teams.
• Coach team members in problem-solving.
• Identify and drive improvements.

Skills

Food manufacturing experience

Technical acumen

Job description

Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain. Müller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year.

Müller UK & Ireland includes: Müller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country.

Müller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more Müller moments for its consumers. It is responsible for major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj and Müller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility.

We are currently recruiting for a First Response Technician

We are currently recruiting for a First Response Technician at Muller Manchester to provide quick response and technical support to optimise value creation, working within with the Muller values and standards whilst striving to continuously improve.

Job Details

Contract: Full Time/Permanent

Shift Pattern: - 4 on 4 off Days and Nights (7am-7pm/7pm-7am)

Location: Manchester

Responsibilities

Responsibilities will include but not be limited to the following:

• High level problem solving capability and facilitation skills
• Constant recognition that the value creation is level 1 - First line support primary purpose is to support the front line teams
• Coaching front line team members, enabling them to solve problems
• Uses PDCA techniques to follow problems through to 100 year fix in real time
• Working closely as ONE TEAM with Rapid Response Engineers
• Immediate go, look, see the issue by visiting the workstation when called upon
• Maintenance excellence / Asset care

Muller Responsibilities

Works on active OE projects continuously

Looks for waste in everything that we do

Actively seeks out improvement opportunities within the workplace and converts to own OE projects

Owns and delivers OE initiatives and is recognised for these

Utilises opportunities to improve the way we do things

Collaboratively works with other team members to improve our business

Can demonstrate OE contribution through PDP process

Aware of how current performance impacts the bottom line

Health and safety of self and others

Ability to deliver on the job training (show and tell) to new colleagues

Key Skills and Experience

• Previous food manufacturing experience
• Technical acumen /qualification

Compensation and Benefits

In return for your contributions to our success, Müller offers a competitive salary package.

We value our people and are proud to offer a wide range of benefits:

• Salary sacrifice Pension scheme with Muller matching up to 8%
• Life Assurance at 2 x your annual salary
• We know it's important to take time to spend with family and friends, we give you the equivalent of *5 weeks holiday.
• Bonus Scheme- up to 5% paid annually