First Line Support Engineer

TN United Kingdom; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a First Line Support Engineer to join their team in Milton Keynes. This role involves providing crucial support for laboratory instruments and automating Life Sciences projects. The ideal candidate will have a strong background in troubleshooting and maintaining laboratory equipment, ensuring compliance with quality standards. This position offers the opportunity to work closely with laboratory operators and develop best practices in a technologically advanced environment. If you are passionate about supporting scientific advancements, this role is perfect for you.

Qualifications

• Experience in maintaining laboratory instruments and equipment.
• Strong troubleshooting skills for both software and hardware.

Responsibilities

• Provide first line support for laboratory instruments and equipment.
• Develop and implement a proactive maintenance schedule.

Skills

Laboratory Instrument Maintenance

Troubleshooting Hardware

Software Support

Calibration

Protocol Optimization

Education

Degree in Life Sciences or related field

Tools

Automation Platforms

Laboratory Equipment

Job description

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First Line Support Engineer, Buckinghamshire

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Client:

Belmont Recruitment

Location:

Buckinghamshire, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

6163432ad9b1

Job Views:

9

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

We are currently recruiting for a First Line Support Engineer to work with the UK Biocentre in Milton Keynes . You will be responsible for providing first line support in maintaining and repairing laboratory instruments and equipment in a technologically advanced manner. Utilising comprehensive understanding of instruments and applications, diagnosis and repair will be key duties to optimise high throughput automation of Life Sciences projects. This crucial position will be embedded within the laboratories to provide direct support to laboratory operators in issues related to both software and hardware.

Responsibilities:

• Lead equipment breakdown deep dive activities to identify underlying causes and provide repair and preventative maintenance to mitigate reoccurrence.
• Help develop best practice of automation users complying to SOPs.
• Work closely with equipment users to write and optimise protocols on automation platforms.
• Establish and maintain strong rapports with Vendor Application Specialists and Field Service Engineers.
• Develop and implement a proactive maintenance schedule for key equipment.
• Carry out ongoing equipment performance analysis.
• Interface with Quality Team to ensure compliance with ISO15189.
• Interface with IT team to ensure instruments are supported.
• Calibration of various scientific instrument types.
• Installing and configuring workstations of automation instruments in preparation for validation methods.

Location: Milton Keynes

Salary will depend on experience.

If the above position is potentially of interest, please get in touch with Jake Singh at Belmont Recruitment to discuss further or apply now!

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Created on 26/04/2025 by TN United Kingdom