First Line Risk Manager - Claims

Allianz UK; London; Hybrid; GBP 55,000; Full time

Job summary

A leading UK insurance provider is seeking a First Line Risk Manager in London to enhance risk management within the Claims business. This hybrid role involves identifying and mitigating risks while supporting senior management. Ideal candidates will possess strong stakeholder management and communication skills, along with a proactive approach to risk processes. Competitive salary around £55,000 per year with various benefits including performance bonuses and professional development opportunities.

Benefits

Flexible working options

Annual performance related bonus

Contributory pension scheme

Training and development opportunities

Qualifications

• Awareness of operations and risks of a general insurance company.
• Ability to explain technical concepts clearly and concisely.
• Experience working collaboratively under conflicting deadlines.

Responsibilities

• Support the Claims business in risk identification and mitigation.
• Lead the development of key risk indicators.
• Advocate for risk management practices across teams.

Skills

Stakeholder management

Communication skills

Analytical skills

Attention to detail

Organisational skills

Job description

Role Description

Allianz UK is embarking on a journey to achieve excellence in its management of risk and is investing in first line risk management, governance and controls across the first line. This is a great opportunity to join an established team to support and enhance the way in which risks are managed within the Claims business.

As First Line Risk Manager, you will support the Claims business in identifying, assessing, mitigating and monitoring its risk profile in order to safely achieve its business plan and objectives. As well as being a senior referral point for risk management, you will partner with the local SMEs and risk owners and lead in identifying, assessing, mitigating, reporting and monitoring the business areas’ risk profile in order to achieve objectives.

You will also lead the business area in enhancing a robust risk and control environment, including adherence with functional rules.

It is our intention to interview for this position w/c 8 September.

Location

This position is available on a hybrid basis and can be based at any UK office location

Salary Information

Pay: Circa £55,000 per year.

Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.

About You

• Engage with the business SMEs and risk owners to provide specialist risk advise and encourage the challenging of established risk processes, controls, approaches and thinking.
• Provide a lead point of technical referral for the processes of risk management and proactively provide risk advice and support to the leadership team.
• Raise awareness of risks within the business to the leadership team, recommending and taking forward measures to either remove or mitigate those risks.
• Lead the enhancement of risk appetite through the business area.
• Oversee the development of KRIs and other relevant risk measures.
• Direct and deliver the preparation of impactful, evidence based and structured risk / controls insight to senior management and management forums.
• Supports or leads for the Head of First Line Risk for the business area in first line risk alignment activity.
• Support and influence the business SMEs and risk owners in ensuring risks and controls are considered in change activity.
• Directs the work of others within the team.
• Work collaboratively and in alignment with other First Line Risk functions.
• Develop and maintain own risk management capabilities and understanding.
• Advocate the role of the First Line Risk and Controls team to the First, Second and Third Line stakeholders and act as a trusted partner for controls improvement activities.

Essential Skills

• Awareness of the operations and risks of a general insurance company
• Strong stakeholder management skills with an ability to actively listen, build strong relationships and influence at all levels, experience challenging the decisions of manager at all levels in a professional and robust way.
• Strong verbal and written communication skills with ability to explain technical and complex concepts clearly and concisely, with a focus on risk-based analysis and insights.
• Pragmatic mindset with ability to balance commercial and risk considerations.
• A logical and analytical mind with ability to reach reasoned conclusions from ambiguous and incomplete information.
• Demonstrate attention to detail, with ability to step back and see the wider view.
• Exceptional organisational skills.
• Work collaboratively in an environment where there are multiple and conflicting deadlines.

Desirable Skills

• Knowledge and experience of Allianz systems and processes within Claims, Financial Crime or Supplier management would be advantageous.

What We Will Offer You

Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:

• Flexible buy/sell holiday options
• Hybrid working
• Annual performance related bonus
• Contributory pension scheme
• Development days
• A discount up to 50% on a range of insurance products including car, home and pet
• Retail discounts
• Volunteering days

Our Ways of Working

Do you need flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen.Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.

Integrity, Fairness, Inclusion & Trust

At Allianz, we believe in fostering an inclusive workforce and are proud to be an equal opportunity employer.

Our commitment to equal opportunities, gender equity, and balanced gender representation, is demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community’s Race at Work Charter signatories, and Armed Forces Covenant gold standard employer.

Accessible Application for All

As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role.

Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications. [e-mail]

For any inquiries or to submit your application, please contact:Cathryn Thomas

If you are an at-risk candidate facing potential redeployment, please include this information in your CV.

Closing date 17thSeptember 2025

We reserve the right to close the advert early if we reach enough applications.