First Line Manager (Single Operations Centre)

DHL; Horley; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a First Line Manager to oversee operations at Gatwick Airport. This role involves managing aircraft flow, ensuring safety, and leading a dedicated team. With a commitment to personal and professional development, this position offers an exciting opportunity to make a significant impact in logistics. Join a diverse and innovative company that values its employees and provides excellent benefits, including holidays, pension schemes, and training opportunities. If you're ready to take the next step in your career, this is the role for you.

Benefits

25 days holiday

Pension scheme

Medical cover

Retail discounts

Flexible working

Training and development

Secondments

Qualifications

• Previous onsite Operations experience is essential.
• Familiarity with Company and Airline Ground Handling Manuals is advantageous.

Responsibilities

• Manage aircraft and passenger flow at Gatwick airport.
• Oversee the day's flying schedule and ensure safety.

Skills

Operations Management

Leadership

Team Collaboration

Problem Solving

Job description

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BE AN ESSENTIAL PART OF EVERYDAY LIFE

Position: First Line Manager (Single Operations Centre)

Location: Gatwick Airport

Contract Type: Permanent, Full-time

Shift pattern: 4 on 4 off, Rotational, 2 days & 2 Nights (0400-1600 / 1600-0400)

Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you're looking for change, and you're ready to make changes ... we're looking for you.

At DHL, our business is logistics, but people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative, culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development. We truly are a, "Best Place to Work."

If this sounds like a team you'd like to join ... keep reading.

We make promises to our customers, and we'll make promises to you too. The key responsibilities in this role include:

1. Managing the flow of aircraft and passengers in and out of Gatwick airport, working closely with the easyJet team based in the Integrated Control Centre.
2. Being a Single Operations Centre First Line Manager, this role also comes with line management responsibilities and the requirement to practice DHL HR practices daily, including line management of TOBT and messengers.
3. Oversight and setup of the day's flying schedule in partnership with stand planners to deliver a flawless stand plan for live aircraft, overseeing the towing programme ensuring safety and achievability.
4. Providing information to the Integrated Control Centre and third parties regarding last-minute tail changes to ensure successful shift delivery. Ability to work under pressure and remain calm and professional is essential, representing DHL and easyJet effectively.
5. Managing safety incidents reported through safety net to assist in continuous safety improvements.

You won't find another job like the one you'll find with DHL Supply Chain. Here's what we need from you:

• Previous onsite Operations experience
• Familiarity with all Company and Airline Ground Handling Manuals is advantageous
• Leadership qualities, professionalism, and excellent team player skills

What will you get in return?

As part of a growing DHL team, you'll have access to excellent benefits, which could include 25 days holiday, pension scheme, medical cover, retail discounts, flexible working, training, development, secondments, and more.

What you'll need to do next?

If you have a proven track record that matches the role's requirements and are seeking your next career move, apply online with an up-to-date CV attached.

We ensure our recruitment activities are fair, transparent, and professional across the UK, emphasizing a high standard of candidate experience.

The company is committed to equality of opportunity, ensuring workplaces are free from discrimination and that all employees and potential employees are treated with dignity and respect. We prioritize maintaining high visibility of equality initiatives within our organization.