First Line Manager (Single Operations Centre)

BE AN ESSENTIAL PART OF EVERYDAY LIFE

Position: First Line Manager (Single Operations Centre)

Location: Gatwick Airport

Contract Type: Permanent, Full-time

Shift pattern: 4 on 4 off, Rotational, 2 days & 2 nights (0400-1600 / 1600-0400)

Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you're looking for change and you're ready to make changes, we're looking for you.

At DHL, our business is logistics, but people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative, culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development. We truly are a 'Best Place to Work'.

If this sounds like a team you'd like to join, keep reading.

We make promises to our customers, and we'll make promises to you too. The key responsibilities in this role include:

1. Managing the flow of aircraft and passengers in and out of Gatwick airport, working closely with the easyJet team based in the Integrated Control Centre.
2. Line management responsibilities: As a Single Operations Centre First Line Manager, you will practice DHL HR practices daily, line manage TOBT and messengers.
3. Operational oversight: Oversee and set up the day's flying schedule in partnership with stand planners to deliver a flawless stand plan for live aircraft, and oversee the towing programme ensuring safety and achievability.
4. Communication: Provide information to the Integrated Control Centre and third parties regarding last-minute tail changes, working under pressure to remain calm and professional, representing DHL and easyJet effectively.
5. Safety management: Manage safety incidents through safety net and contribute to continuous safety improvements.

We need from you:

• Previous onsite operations experience
• Familiarity with all company and airline ground handling manuals (advantageous)
• Leadership qualities: lead by example, professionalism, and teamwork

What will you get in return?

As part of DHL, you'll have access to excellent benefits such as 25 days holiday, pension scheme, medical cover, retail discounts, flexible working, training, development, and secondment opportunities, among others.

What next?

If you have a proven track record and are ready for your next career move, apply online with your updated CV.

We are committed to fair, transparent, and consistent recruitment practices across the UK, ensuring a high standard of candidate experience. We promote equality of opportunity and a workplace free from discrimination, treating all employees and potential employees with dignity and respect.