First Line Manager (PM Shift) - Wigan

ArrowXL; Wigan; On-site; Full time

Job summary

ArrowXL, the UK's leading provider of Two-Person Home Delivery, is seeking a Transport First Line Manager in Wigan. This role involves leading a team of delivery drivers, ensuring operational excellence, and delivering high-quality service. The ideal candidate will have strong leadership skills and a good knowledge of transport regulations. Join us to make a difference in the delivery industry!

Benefits

Annual Leave Entitlement

Holiday Buy Scheme

Enhanced Pension Plan

Life Insurance

Enhanced parental leave

Long Service Awards

Employee of the Month Incentives

Progression and Development Opportunities

Retail Discounts

Discounted Gym Membership

Qualifications

• At least 2 years’ experience as a Leader/Supervisor in transport operation.
• Good knowledge of Road Transport Regulations.

Responsibilities

• Lead and motivate a team of service delivery crews.
• Ensure fleet utilisation and legal compliance.
• Identify opportunities for improved efficiencies.

Skills

Leadership

Coaching

Resource Planning

Legal Compliance

Problem Solving

Education

National CPC

Full UK Driving Licence

Job description

• £16.56per hour plus 10% shift allowance

In addition, you will also get these great benefits:

• Annual Leave Entitlement – 31 days entitlement (including statutory bank holidays) which increases with service!
• Holiday Buy Scheme –Buy up to 5 additional days
• Enhanced Pension Plan – ArrowXL company contributions matching up to 6%
• Life Insurance – Company funded 2x basic salary life cover from day one
• Enhanced maternity, paternity, adoption and shared parental leave
• Long Service Awards – Awarded for every 5 years’ service
• Employee of the Month Incentives – Local winners across the country plus an overall winner chosen by the CEO
• Progression and Development Opportunities– Investment into your career path via our award-winning Training Academy
• Retail Discounts – Huge discount savings across retailers and restaurants including Apple, Asda, B&Q, Halfords, Nando’s, TGI Friday’s, Screwfix and many more!
• Discounted Gym Membership– Up to 25% discount across 3700 nationally located gyms, health clubs, leisure centres, bootcamps and fitness studios
• Cycle to Work Scheme– In partnership with Evans Cycles, the Arrow XL C2W scheme offers great benefits and discounts

Job Introduction

ArrowXL is hiring! As the UK’s leading provider of Two-Person Home Delivery, we continuously strive to make the world of delivery a better place. Our aim is to build a welcoming and friendly business that supports the local community. We store and deliver large, heavy and bulky items in pristine condition – the kind of items that typically need two attentive people to handle. Quite often these items need installing for our customers, which we also do!

The ArrowXL culture thrives on six core values:

ArrowXL is now recruiting for a Transport First Line Manager join our busy Transport team in Wigan. Leading a team of hardworking delivery drivers, you will hold responsibility for the smooth operation of our Transport Function, ensuring our customers receive the best quality service – always!

So, what are you waiting for? Apply now!

Please be aware that all roles at ArrowXL are subject to a mandatory criminal record DBS check.

Main Responsibilities

Reporting to the Transport Manager, your responsibilities will include:

• Leading and motivating your team of skilled service delivery crews and Team Leaders, coaching and developing those that need further support.
• Efficient fleet utilisation, resource planning and cost control (whilst always ensuring the operation is both effective and compliant).
• Taking lead for legal compliance and safety.
• Identifying opportunities for improved efficiencies within the Transport function, recommending and implementing changes where needed.
• The resourcing, development and management of all colleagues within your team, ensuring our service delivery crews are fully trained in all areas (in particular driver CPC, service delivery standards and product installation).
• Making prompt decisions which protect customer service and our delivery schedule, as well as remaining commercially focused.
• Managing on-site resources (colleagues, vehicles and equipment) to ensure we have everything required in the right place at the right time to not only meet, but also flex, to our customers' changing needs.

The Ideal Candidate

With the amount of applications expected for this position, we will only be able to proceed forward with candidates who match our essential requirements stated below:

• At least 2 years’ operating as a Leader/Supervisorwithin a transport operation.
• Possess a good knowledge of Road Transport Regulations andhold a national CPC.
• Ensure that ‘O’ Licence requirements are adhered to.
• Full UK driving licence.
• Demonstrable experience improving transport operations and introducing operational excellence.
• Strong people skills – able to influence, coach and develop.
• Able to work in an ever-changing environment with the additional pressure to deliver on time every day.

Salary £16.56 per hour, plus 10% shift allowance and excellent benefits