First Line Manager

Wm Armstrong (Longtown) Ltd; Longtown; On-site; GBP 80,000 - 100,000; Full time

Job summary

A logistics company in Longtown is seeking a proactive First Line Manager to oversee operations. You'll lead a team, ensuring high service standards while managing daily plans efficiently. Ideal candidates should have management experience in transport or logistics, a CPC in Transport Management, and strong leadership skills. This role offers a competitive salary and opportunities for growth within a supportive team.

Benefits

Competitive salary, based on experience

Enhanced annual leave entitlement

Medicash healthcare scheme

Qualifications

• Experience in transport or logistics operations preferred.
• Previous management or supervisory experience essential.
• Strong leadership and communication skills.

Responsibilities

• Lead and manage operational teams with effective communication.
• Allocate and manage daily resources to meet delivery schedules.
• Ensure full compliance with Working Time Directive and road legislation.

Skills

Team Leadership

Communication

Problem-solving

Transport Legislation Knowledge

Education

CPC in Transport Management

IOSH or equivalent Health & Safety certification

Tools

Telematics Systems

Transport Management Systems

Job description

Overview

First Line Manager Longtown Operations

• Location: Longtown
• Hours: Full time 42.5 hours per week
• Reporting to: Regional Operations Manager
• Salary: Competitive salary, based on experience.

Join Our Team and Help Deliver Excellence

We"re looking for a proactive and driven First Line Manager to lead our operations based out of Longtown. This is a fantastic opportunity to play a key role in ensuring our customers receive the highest standard of service, while supporting and developing a dedicated team of drivers.

What Youll Be Doing

As a First Line Manager, youll be responsible for the day-to-day running of our operations based out of Longtown. Youll ensure that our Office and Driving Teams execute the daily plans efficiently and safely, using telematics systems and a continuous improvement mindset to drive performance.

Key Responsibilities Include

• Team Leadership & Communication
• Lead and manage operational teams with clear, timely, and effective communication.
• Ensure accurate start times, load details, and shift coverage are in place.
• Conduct daily briefings, return-to-work meetings, investigations, and disciplinary actions as needed.

• Operational Planning & Execution
• Allocate and manage daily resources to meet delivery and collection schedules.
• Respond to changes in customer demand by adjusting plans while maintaining profitability.
• Ensure service levels are met in collaboration with internal departments and customer expectations.

• Compliance & Safety
• Ensure full compliance with Working Time Directive (WTD) and driver hours legislation.
• Maintain legal compliance for vehicle roadworthiness, including defect reporting, servicing, and MOTs.
• Log and report all accidents, incidents, and near misses promptly and accurately.

• Performance Monitoring
• Collate and report on Key Performance Indicators (KPIs) to support continuous improvement.
• Identify and implement opportunities to optimise resource use and improve efficiency.

• Employee Engagement & Support
• Foster a positive and engaged team environment.
• Address driver concerns and escalate issues to senior management as appropriate.
• Communicate operational changes that may impact drivers daily duties.

• Resource & Holiday Management
• Ensure adequate staffing levels and communicate any shortfalls to senior management.
• Manage driver holidays and ensure adequate shift coverage in line with operational requirements.

What Were Looking For

• Experience in transport or logistics operations preferred.
• Previous management or supervisory experience essential.
• CPC in Transport management preferred.
• IOSH or equivalent Health & Safety certification preferred.
• Strong leadership and communication skills.
• Knowledge of transport legislation and compliance.
• Proficiency with telematics and transport management systems.
• A hands-on, solutions-focused approach with a passion for team development.

Why Join Us?

• Be part of a supportive and forward-thinking team.
• Work in a fast-paced, essential industry.
• Play a key role in delivering essential products to our customers.
• Opportunities for growth and development in a thriving business.
• Competitive salary, based on experience.
• Enhanced annual leave entitlement
• Medicash healthcare scheme

Ready to Make a Difference?

Apply now and help us deliver quality, every day, please click the Apply Button now.

As part of our commitment to safety and wellbeing, applicants will be asked to complete a routine drug and alcohol test during the interview and assessment process.

If you have not received a response from us within four weeks of submitting your application to us, please consider your application unsuccessful on this occasion as unfortunately, we are not able to respond to all candidate applications as we would wish. We reserve the right to close vacancies at any time once we have received sufficient applications, we advise you to submit your application as early as possible to avoid disappointment.

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