Firefighter Control – Talent Pool

Networking Women in the Fire Service; Daventry; On-site; GBP 24,000 - 32,000; Full time

Job summary

The Networking Women in the Fire Service invites applications for the position of Firefighter Control with Northamptonshire Fire and Rescue Service. This demanding role requires quick information processing, excellent communication, and the ability to work calmly under pressure while handling emergency calls and mobilising fire resources.

Benefits

Excellent training opportunities

Teamwork-oriented environment

Contributing to community safety

Qualifications

• Able to process information quickly and prioritise tasks.
• Experience in a team-based environment.
• Excellent communication skills.

Responsibilities

• Primary responsibilities include emergency call handling and dispatch.
• Support service delivery within the Fire Control room and incident control procedures.

Skills

Communication

Teamwork

Information processing

Calm under pressure

Job description

Thank you for your interest in the role of Firefighter (Control) with Northamptonshire Fire and Rescue Service.

We will be recruiting to a talent pool which, once we have filled our immediate vacancies, will be maintained for a period of 12 months.

Our Daventry Fire Control room is the first point of contact for members of the public with Northamptonshire Fire and Rescue Service when an emergency arises. A Firefighter Control answers emergency calls using specialised techniques in order to support and protect callers in potentially life-threatening situations whilst mobilising fire resources. The role is demanding and challenging and involves a rigorous selection process, with only candidates of the highest calibre succeeding.

Our Daventry-based Control Room operates 24 hours a day, 365 days a year, and successful candidates must be able to work a shift system.

To succeed in this role, a Firefighter Control must be able to process information quickly, prioritise tasks, and work calmly under pressure. They must also work effectively in a team and possess excellent communication skills.

Firefighter Control plays a vital role in ensuring community safety. It is a rewarding role serving the local community, offering opportunities to work as part of a team, receive excellent training, and develop a wide range of skills.

If you believe you have the commitment required for this role, we look forward to receiving your application.

The Role of Firefighter Control

The primary responsibilities include emergency call handling, dispatch, incident control procedures, and supporting service delivery within the Fire Control room and across NFRS operational environments.