Fire Sprinkler Service Engineer

Johnson Controls; Newcastle upon Tyne; On-site; GBP 34,000 - 52,000; Full time

Benefits offered by this job

Company van

PPE provided

7% matched pension

Life assurance

Employee assistance program

Cycle to work scheme

Discounts with high street retailers

Job summary

Nu-form Fire (part of Johnson Controls) is seeking an experienced Fire Sprinkler Service Engineer to service and maintain Wet, Dry, Deluge, Alternate and Pre-Action sprinkler systems across a UK-wide client base. You will diagnose issues, perform routine maintenance, complete service reports, and uphold high safety and customer service standards.

The role requires extensive travel with overnight stays, a full UK driving licence, and a commitment to quality workmanship.

Qualifications

• Servicing Fire Sprinkler Systems including Wet, Dry, Deluge, Alternate, and Pre-Action.
• Travel nationally across UK to client sites with overnight stays.
• Complete service reports and ensure safety practices.

Responsibilities

• Service and maintain sprinkler systems using technical expertise.
• Deliver excellent customer service and build client relationships.
• Coordinate with planning team to prioritise jobs.
• Participate in out-of-hours callout rota.

Skills

Fire sprinkler systems servicing

Flow testing

UK driving licence

Customer service

Time management

Teamwork

Education

Electrical/Mechanical engineering qualifications

Job description

Location: Nationwide onsite role

Company: Nu-form Fire (part of Johnson Controls)

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Job Description

Sprinkler Service Engineer

We are looking for an experienced Fire Sprinkler Service Engineer to join our dynamic team. In this role, you will be responsible for servicing and maintaining a range of sprinkler systems—including Wet, Dry, Alternate, Deluge, and Pre-Action systems—across a diverse portfolio of customers, from commercial and industrial sectors to public sector and blue-chip clients. This is a UK-wide position, requiring extensive travel and regular overnight stays.

What We Offer

• Competitive base salary
• Overtime rates and door-to-door travel pay
• Standby/call-out rota payments
• Company van, fuel card, and full PPE
• iPad, phone, and laptop
• Paid holidays, sick pay, and all bank holidays
• A comprehensive benefits package including: 7% matched pension contribution, life assurance, employee assistance program, referral scheme, discounts with high street retailers, cycle to work scheme, discount on Johnson Controls security products
• Continuous on-the-job and cross-training opportunities
• A supportive and collaborative team environment
• Access to business resource groups
• Training on company values and product range
• Long-term career progression and development opportunities

How You Will Do It

• Service and maintain fire sprinkler systems utilizing your technical expertise and industry knowledge
• Deliver exceptional customer service, efficiently solve problems, and build strong client relationships
• Work closely with the planning team to effectively manage time and prioritize jobs
• Accurately complete service reports and handover documentation
• Promote a Zero Harm culture by maintaining safe working practices
• Participate in the out-of-hours callout rota as required

Essential

What We’re Looking For

• Proven experience in servicing Fire Sprinkler Systems (Wet, Dry, Deluge, Alternate, Pre-Action)
• Proficiency in flow testing and flow switch testing
• Full UK driving licence and willingness to travel and stay away as needed
• Self-motivated, dependable, and able to work independently and as part of a team
• Strong communication and relationship-building skills
• Availability for participation in the call-out rota

Preferred

• Formal qualifications in Electrical or Mechanical Engineering
• A genuine interest in engineering and professional development