Fire Service Engineer

Secom Plc; England; On-site; GBP 50,000 - 55,000; Full time

Benefits offered by this job

Company vehicle

Private dental and health cover

Life insurance

Pension

Cycle-to-work scheme

Flexible working

SECOM Rewards Programme discounts

Job summary

SECOM Plc is seeking an experienced field engineer to maintain and service fire alarms and life safety systems across planned and reactive visits. You will handle emergency callouts, perform first-time fixes, and communicate clearly with clients while upholding SLAs and safety standards.

From managing workflows on SECOM’s digital platform to planning routes, checking vehicles and van stock, you will support mobilisation of new contracts.

Qualifications

• Background in fire and life safety systems.
• Experience with signalling, wireless, conventional & addressable fire alarm systems.
• Full UK driving licence required.

Responsibilities

• Maintain and provide emergency callouts for fire alarms and life safety systems across planned and reactive visits.
• Achieve first-time fixes and maintain excellent customer communication while upholding SLAs and compliance standards.
• Attend planned maintenance and reactive visits; manage workflows on SECOM’s digital platform; upload documentation and plan routes; order parts and log into client portals.

Skills

Fire & life safety systems

Fire alarm systems (conventional &- &?

Tools

Digital platforms

Job description

SECOM Plc, part of the global SECOM Group, operates in 22 countries and is a market leader in bespoke security solutions. With award-winning training, a strong sustainability ethos, and a commitment to career development, SECOM is an ideal place to build a secure and rewarding future.

The role

Responsible for maintenance and emergency callouts for fire alarms and life safety systems. This includes fire systems, aspirating, PAVA and disabled refuge. You’ll ensure quality delivery across planned and reactive works, while upholding SLAs and compliance standards. A key part of your role will be first-time fixes and excellent customer communication.

Attending planned maintenance and reactive visits, using SECOM’s digital platform to manage workflows, uploading documentation, planning routes with NSB, ordering parts, logging into client portals, and updating service teams. You’ll conduct vehicle and ladder checks, manage van stock, and support the mobilisation of new contracts.

The ideal candidate

A background fire and life safety systems, experience with signalling, wireless, conventional & addressable fire alarm systems and compliance. A full UK driving licence is essential. You’ll be customer-focused, adaptable, and confident using digital tools and reporting systems.

Why apply?

• OTE £50,000 - £55,000 a year
• Paid travel time subject to the Company Travel Policy
• Company vehicle
• Private dental and health cover
• Life insurance
• Pension
• Cycle-to-work scheme
• Flexible working
• Access to 100s of discounts on hospitality, retail, entertainment via the SECOM Rewards Programme.
• Candidates will also benefit from extensive training and clear career progression paths through SECOM’s National Training Academy