Fire & Security Multiskilled Installation Engineer

Secom Plc; Oxford; On-site; GBP 50,000 - 55,000; Full time

Benefits offered by this job

Company vehicle

Private dental and health cover

Life insurance

Pension

Cycle-to-work scheme

Flexible working

SECOM Rewards Programme discounts

Job summary

SECOM Plc is seeking a Fire & Security Multiskilled Service Engineer to maintain and service fire and security systems, including IP CCTV, intruder alarms, access control, and fire panels. You will ensure first-time fixes, communicate effectively with customers, and uphold SLAs.

The role covers planned maintenance and reactive visits using SECOM's digital platform, with route planning, parts ordering, and portal access.

Qualifications

• Experience with Pyronix intruder, IP CCTV, access control, and both conventional and addressable fire alarm systems.
• Full UK driving licence is essential.
• Customer-focused, adaptable and confident using digital tools and reporting systems.

Responsibilities

• Maintain and emergency callouts for fire and security systems, upholding SLAs and compliance.
• Attend planned maintenance and reactive visits; manage workflows on SECOM's digital platform; plan routes with NSB; order parts; log into client portals; update service teams.
• Conduct vehicle and ladder checks, manage van stock and support mobilisation of new contracts.

Skills

Fire & security systems

IP CCTV

Access control

Intruder alarm systems (Pyronix)

Tools

Digital platform

NSB routing planning

Client portals

Job description

Fire & Security Multiskilled Service Engineer

SECOM Plc, part of the global SECOM Group, operates in 22 countries and is a market leader in bespoke security solutions. With award-winning training, a strong sustainability ethos, and a commitment to career development, SECOM is an ideal place to build a secure and rewarding future.

The role

Responsible for maintenance and emergency callouts for both fire and security systems. This includes IP CCTV, intruder alarms, access control, and fire systems. You'll ensure quality delivery across planned and reactive works, while upholding SLAs and compliance standards. A key part of your role will be first-time fixes and excellent customer communication.

Attending planned maintenance and reactive visits, using SECOM's digital platform to manage workflows, uploading documentation, planning routes with NSB, ordering parts, logging into client portals, and updating service teams. You'll conduct vehicle and ladder checks, manage van stock, and support the mobilisation of new contracts.

The ideal candidate

A background in both fire and security systems, experience with Pyronix intruder, access control, IP CCTV, conventional and addressable Fire alarm systems and compliance. A full UK driving licence is essential. You'll be customer-focused, adaptable, and confident using digital tools and reporting systems.

Why apply?

• Average Annual earnings fifty to fifty five thousand
• Paid travel time subject to the Company Travel Policy
• Company vehicle
• Private dental and health cover
• Life insurance
• Pension
• Cycle-to-work scheme
• Flexible working
• Access to 100s of discounts on hospitality, retail, entertainment via the SECOM Rewards Programme.