Fire & Security Technician

City Facilities Management; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in facilities management is looking for a Fire & Security Technician to manage and maintain fire and security systems across designated stores in Tyne and Wear. The role requires strong technical skills and adherence to health and safety standards, ensuring the highest quality of service and compliance with regulations.

Qualifications

• GCSE standard required.
• Electrical Competency Qualification (NVQ/City & Guilds) essential.
• IPAF licence holder preferred.

Responsibilities

• Perform maintenance and repairs on Fire and CCTV systems.
• Respond to service calls and complete paperwork accurately.
• Ensure compliance with health and safety policies.

Skills

Electrical Competency Qualification

PC Literacy

Communication Skills

Self-Motivation

Ability to Work at Heights

Education

GCSE standard

NVQ/City & Guilds

Job description

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Fire & Security Technician, Tyne and Wear

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Client:

City Facilities Management

Location:

Tyne and Wear, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

fa28d688cf86

Job Views:

6

Posted:

07.07.2025

Expiry Date:

21.08.2025

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Job Description:

Job Purpose:

To be the technical specialist for designated stores responsible for undertaking first call response to Fire, CCTV, EAS, Access Control, PA, Automatic Pedestrian Gates.

Key Accountabilities:

To undertake maintenance and repairs in accordance with KPI’s set by the customer including, but not limited to response, repair, first fix, and closure.

To ensure all planned, reactive and statutory works designated to a CCTV engineer is carried out in accordance with contractual obligations as set out in the City FM Bookcase.

To complete the PPM works within agreed timescales and to ensure all necessary paperwork is completed accurately and to the laid-down procedures and satisfactory standards.

To respond promptly to service call requests from the Helpdesk during normal hours and when on call. For avoidance of doubt out of hours will be referred to the specialist in the first instance.

To identify non-repairable faults in equipment and propose corrective course of action.

To order parts where required in line with Company Procedures, ensure prompt fitment on delivery and chase outstanding parts not delivered within 5 days

To fully complete all paperwork required by the Company to measure performance of service and undertake surveys as requested.

To meet and communicate regularly with the Duty Manager on every store visit to advise all repair and maintenance issues that are likely to affect the smooth running of the store.

To ensure all tools and equipment necessary to complete maintenance and repairs are available and serviceable at all times.

Carry out required Fire PPM visits to BS5839

To ensure Fire alarm systems are in compliance with BS 5839 and report defects as necessary

To be proficient in the use of written and verbal communication, report writing and recording procedures.

To be aware of regulations and codes of practise applicable to the tasks.

To notify the company helpdesk of procedural task condition on cessation of works.

To carry out surveys and complete reports as required by the supervisor / technical specialist.

All work will be completed to the highest standards in an efficient and cost-effective manner, whilst complying with the laid-down Company Health and Safety policy.

To carry out all tasks assigned within the allotted time period to the satisfaction of the company and client.

To be proficient in the use of written and verbal communication, report writing and recording procedures.

To attend training courses as and where necessary and to ensure personal job skills keep pace with technical and business developments.

Ensure all mandatory Evolve on-line training modules are completed.

To comply with the Health and Safety at Work Act and the company’s Health and Safety Policy at all times.

To work with company and ASDA colleagues to ensure that laid-down standards of quality are maintained at all times.

To represent the company in a professional and competent manner at all times and develop a good working relationships with City and ASDA colleagues.

To comply with any other reasonable request or instruction from the City Management Team.

Knowledge, Skills and Abilities:

GCSE standard

Electrical Competency Qualification (NVQ/City & Guilds)

PC literate

Ability to maintain and repair a range of Fire, CCTV products and specific EAS systems (Sensormatic)

Ability to work with minimum supervision

Good communication skills (written and verbal)

Helpful/friendly manner

Self-motivated

Ability to work at heights

IPAF licence holder

Competent in the use of steps and ladders

Current driving licence

Ability to distinguish colours to the standard required for maintenance and repair of electrical/ electronic equipment and appliances