Fire & Security Service Engineer - Ref65109

TN United Kingdom; Leicester; On-site; GBP 28,000 - 37,000; Full time

Job summary

A leading company in the fire and security sector is seeking a Fire & Security Service Engineer in Leicester. The role involves maintaining systems, responding to service calls, and delivering excellent customer service. Ideal candidates should have a technical background and strong organizational skills. The company offers competitive remuneration, including a basic salary of £28,000-£37,000, uncapped commission, and ongoing training in a supportive environment.

Benefits

Company vehicle

Pension

Life assurance

Recognition schemes

Ongoing training

Qualifications

• Experience with front-line customer contact preferred.
• Good knowledge of Fire and Security Systems.

Responsibilities

• Maintain Fire & Security Systems in your assigned area.
• Respond to service calls for various Fire and Security systems.
• Plan and execute routine and reactive site visits.

Skills

Communication

Customer Service

Organizational Skills

Education

Technical background in electrical/electronic industries

Tools

Galaxy

Texecom

Hikvision

Paxton

Job description

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Fire & Security Service Engineer - Ref65109, Leicester

Client:

Marlowe Fire and Security

Location:

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

754b7465dc93

Job Views:

4

Posted:

19.05.2025

Expiry Date:

03.07.2025

Job Description:

Fire & Security Service Engineer - East Midlands

Marlowe Fire & Security, a specialist business within Marlowe Fire and Security Group, is looking to grow our team with an experienced Fire & Security Engineer.

Marlowe Fire & Security Group is one of the UK's fastest-growing and most exciting businesses. Having doubled in size recently to over 1,000 Fire & Security specialists, we offer excellent career progression, in-house training, and competitive benefits.

Our Engineers maintain Fire and Security systems according to standards and customer needs. The successful candidate will contribute to the team, deliver excellent customer service, and be rewarded accordingly.

• Maintain Fire & Security Systems in your assigned area.
• Respond to service calls for various Fire and Security systems.
• Plan and execute routine and reactive site visits.
• Communicate effectively with customers regarding site visits.
• Manage stock levels with support from the Stores team.
• Attend training and team meetings as required.
• Identify personal training needs to improve customer service.

Our Systems

Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco

CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems

Access Control: Paxton, PAC, Salto

Requirements

Who We’re Looking For

Attributes include a positive attitude, excellent communication, professional appearance, ability to work independently and in a team.

Ideal candidates will have:

• A technical background in electrical/electronic industries.
• Good knowledge of Fire and Security Systems.
• Experience with front-line customer contact preferred.
• Strong organizational skills.
• A professional demeanor.
• Exceptional customer service skills.
• ACE – Attitude, Commitment & Effort for progression.

How we Attract, Reward & Retain Our Employees

We offer competitive remuneration, including a basic salary (£28,000-£37,000), uncapped commission, overtime, travel time, and benefits such as a company vehicle, pension, life assurance, recognition schemes, and ongoing training.

We promote from within, encouraging growth and development aligned with your ambitions. Join us to enjoy a supportive, inclusive environment with opportunities for progression.

About Marlowe Fire & Security

We provide comprehensive fire and security solutions, maintaining high industry standards and accreditations.

About Marlowe Fire & Security Group

We are the UK's leading fire and security service provider, operating nationwide 24/7 and serving diverse sectors.

Our Business Include: Marlowe Fire & Security Group and subsidiaries.

We value diversity and inclusion, supporting equal opportunities and reasonable adjustments during recruitment.

RIGHT TO WORK

We do not sponsor visas. Applicants must have the right to work in the UK.