Fire & Security Service Engineer

TN United Kingdom; Walsall; On-site; GBP 55,000; Full time

Job summary

An established industry player is seeking a dedicated Fire & Security Service Engineer to join their dynamic team. In this role, you will maintain and respond to service calls for Fire and Security systems, ensuring compliance with current standards. Your expertise will contribute to delivering exceptional customer service, and you'll be rewarded for your commitment. This position offers competitive compensation, including a comprehensive benefits package, and opportunities for professional growth. Join a vibrant team that values your contributions and supports your career development while making a meaningful impact in the community.

Benefits

Company Van with fully fitted Van vaults

Full use of Academy training + external training

6 training days a year

Royal London Pension Scheme

Life Assurance x4 Basic Salary

Employee Recognition Scheme

Paid Referrals Scheme

Additional Day holiday each full year of completed service

Development & Progression opportunities

4-Day induction upon start

Qualifications

• Technical background in electrical/electronic industry required.
• Good knowledge of Fire and Security Systems is essential.

Responsibilities

• Maintain Fire & Security Systems in assigned area.
• Respond to service calls and plan routine visits.
• Communicate effectively with customers during site visits.

Skills

Customer Service

Organizational Skills

Technical Background in Electrical/Electronic Industry

Knowledge of Fire and Security Systems

Job description

Social network you want to login/join with:

Fire & Security Service Engineer, Walsall

Client:

Marlowe Fire and Security

Location:

Walsall, United Kingdom

EU work permit required:

Yes

Job Reference:

863627a1136c

Job Views:

2

Posted:

13.04.2025

Expiry Date:

28.05.2025

Job Description:

Fire & Security Service Engineer - Walsall

Join Marlowe Fire & Security, where innovation meets dedication! We are on the lookout for a passionate and experienced Fire & Security Engineer to work on our renowned client's sites across the UK.

Your Role as a Fire & Security Service Engineer

Our Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team, strive to deliver world class customer service, and will be rewarded for doing so.

• Maintain Fire & Security Systems in your assigned area.
• Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
• Plan and respond to routine and reactive call visits in your area.
• Maintain effective communication with customers when planning site visits.
• Maintain your stock levels with support from the Stores team.
• Attend training sessions as and when required.
• Attend Engineering team meetings as and when required.
• Identify any personal training and development needs to help you provide the best possible customer service.

Requirements

What We're Seeking

We’re thrilled to connect with candidates who not only have the expertise but also possess a passion for making a significant impact. Here’s how you can excel in this position:

• A technical background in the electrical/electronic industry.
• Good all-round knowledge of Fire and Security Systems.
• Experience of front-line customer contact preferred.
• Excellent organisational skills.
• A professional and presentable demeanor.
• An ability to deliver exceptional customer service.

At Marlowe Fire & Security, you’ll join a vibrant team that appreciates your contributions and is dedicated to your growth. If you’re ready to elevate your career while making a meaningful difference, we can’t wait to hear from you!

Compensation and Benefits

• OTE - £55,000 inclusive of basic salary, overtime, on-call, travel time, and Engineer commission scheme.
• Company Van with fully fitted Van vaults
• Full use of our Academy training + external training
• 6 training days a year
• Royal London Pension Scheme
• Life Assurance x4 Basic Salary
• Employee Recognition Scheme
• Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)
• Additional Day holiday each full year of completed service (up to 25 days)
• Development & Progression opportunities
• 4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment.

A Little More About Marlowe Fire & Security

We proudly operate across the nation, serving a wide range of industries in both commercial and domestic settings. Our goal is to provide fire and security solutions tailored to the specific needs of our customers.

We are dedicated to fostering a diverse and inclusive workplace where everyone can feel comfortable being themselves. We celebrate our unique qualities and truly believe that a culture of inclusion enables us to serve our customers better. We are committed to equal opportunities, so if you need any reasonable adjustments to help you participate in the recruitment process, please let us know.

Right to Work

Unfortunately, we are unable to provide Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will require additional assistance to extend your current Right to Work status, we regret to inform you that your application cannot be considered.