Fire & Security Service Engineer

Marlowe Fire & Security Group Recruitment; Swansea; On-site; GBP 55,000; Full time

Job summary

Join a forward-thinking company as a Fire & Security Service Engineer in Swansea, where your expertise will help maintain critical safety systems across the UK. This role offers the chance to work with cutting-edge technology and contribute to a vibrant team dedicated to excellence in customer service. With a competitive salary, comprehensive benefits, and opportunities for professional development, you’ll be empowered to grow your career while making a significant impact. If you’re passionate about safety and innovation, this is the perfect opportunity for you.

Benefits

Company Van

Training at Academy

Royal London Pension Scheme

Life Assurance

Paid Holidays

Mental Health & Well-being Schemes

Development Opportunities

Additional Holidays for Service

Qualifications

• Technical background in electrical/electronic industries required.
• Good knowledge of Fire and Security Systems is essential.

Responsibilities

• Maintain Fire & Security Systems in your assigned area.
• Respond to service calls on all types of Fire and Security systems.

Skills

Electrical/Electronic Background

Knowledge of Fire and Security Systems

Customer Service Skills

Organizational Skills

Tools

Gent

Notifier

Kentec

Galaxy

Hikvision

Paxton

Job description

4 weeks ago Be among the first 25 applicants

Fire & Security Service Engineer - Swansea

Join Marlowe Fire & Security, where innovation meets dedication! We are seeking passionate and experienced Fire & Security Engineers to work on our client’s sites across the UK.

Why Marlowe Fire & Security?

As one of the fastest-growing companies in the industry, we pride ourselves on delivering excellence—from initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools to succeed. Enjoy a vibrant company culture, career progression, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more!

Your Role as a Fire & Security Service Engineer

Maintain Fire and Security systems according to standards and customer requirements. Contribute to the team, deliver excellent customer service, and be rewarded for your efforts.

• Maintain Fire & Security Systems in your assigned area
• Respond to service calls on all types of Fire and Security systems
• Plan and respond to routine and reactive call visits
• Communicate effectively with customers regarding site visits
• Manage stock levels with support from the Stores team
• Attend training sessions as required
• Participate in engineering team meetings
• Identify personal training and development needs

Our Systems

• Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec
• Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
• CCTV: Hikvision, Dahua, Bosch, Analogue Systems
• Access Control: Paxton, PAC, Salto

Requirements

We seek candidates with:

• A technical background in electrical/electronic industries
• Good knowledge of Fire and Security Systems
• Experience in front-line customer contact (preferred)
• Excellent organizational skills
• Professional and presentable demeanor
• Ability to deliver exceptional customer service

Join a vibrant team that values your contributions and supports your growth. If you're ready to advance your career and make a difference, we want to hear from you!

Benefits

We offer competitive remuneration packages, including:

• OTE - £55,000 (basic salary, overtime, on-call, travel, commission)
• Company Van with fitted vaults
• Training at our Academy and external courses
• 6 training days annually
• Royal London Pension Scheme
• Life Assurance x4 salary
• Recognition and referral schemes
• Paid holidays and bank holidays
• Additional holiday each year of service (up to 25 days)
• Mental health & well-being schemes
• Development and progression opportunities
• 4-day induction upon start

About Marlowe Fire & Security

We operate nationwide, serving various industries in commercial and domestic sectors. Our solutions are tailored to meet industry standards and ensure site security. Being part of a larger group within the Fire & Security sector allows us to share best practices and access development resources.

Our subsidiaries include: Marlowe Fire & Security, Alarm Communications, Clymac, FAFS Fire & Security, Morgan Fire Protection, Victory Fire, Marlowe Smoke Control, Hadrian Technology.

Equal Opportunities

We promote a diverse, inclusive workplace. If you need reasonable adjustments during recruitment, please inform us.

Right to Work

We cannot sponsor visas. Applicants must have the right to work in the UK.

Seniority level

• Associate

Employment type

• Full-time

Industries

• IT Services and IT Consulting