Fire & Security Service Engineer

Apex Resourcing Solutions Ltd; City Of London; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading security solutions provider is seeking a Mobile Fire & Security Engineer to join their team in the UK. The role involves providing first-line technical support for fire and security systems, conducting maintenance, and ensuring compliance with safety regulations. Candidates should have relevant trade qualifications and experience in the industry. The position offers a competitive salary, benefits, and a structured work schedule.

Benefits

Van & fuel card for private use

Overtime and bonus eligibility

Pension plan

Medical insurance

23 days annual leave plus bank holidays

Extra annual leave for good attendance

Qualifications

• Must have previous experience in fire and security systems.
• Strong problem-solving and communication skills are essential.
• Valid UK driving license is required.

Responsibilities

• Provide first-line technical support to clients.
• Diagnose and troubleshoot fire and security systems issues.
• Conduct regular maintenance and servicing of systems.
• Respond promptly to reactive maintenance requests.
• Establish and maintain strong client relationships.

Skills

Trade qualifications in Fire and Security Systems & Electrical competencies

Previous experience in the fire and security systems industry

Ability to work independently and unsupervised

In-depth knowledge of enterprise access control systems

Comprehensive understanding of security and/or fire industry products

Strong problem-solving skills

Excellent communication and interpersonal skills

Valid UK driving license

Job description

Overview

Due to growth we are currently recruiting for a Mobile Fire & Security Engineer on behalf of a security installation, fire safety and maintenance business delivering projects across the UK and internationally.

Established over 35 years, they are a UK leader in fire, safety and security solutions. They have over 140 members of staff working for them.

They work in a range of sectors including government, commercial, domestic, education, banking, hospitality, leisure, retail and manufacturing.

As the Service Engineers you will provide first-line technical support, reactive maintenance, and service support to the clients. The role demands a proactive individual with a strong background in fire, security systems and access control.

This is a permanent position and we are looking for candidates based near Bedford and London. It is working Monday to Friday, 39 hours per week. 8.30am - 5pm Monday to Thursday / 8.30am -4pm Friday. The salary is paying £40k per annum. Perks include van & fuel card which can be used for private use, overtime, bonus, pension, medical insurance, 23 days annual leave plus bank holidays and a 1 in 6 call out rota.

They have recently introduced a sickness incentive - An employee can earn up to four days extra annual leave by not being off sick. No sickness within a quarter = 1 Extra Days holiday. If at the end of the 12 month period an employee won't use extra holiday earnt the company will buy back x4 days.

Responsibilities

• Provide first-line technical support to clients, addressing and resolving issues efficiently.
• Diagnose and troubleshoot problems related to fire and security systems, ensuring minimal downtime.
• Maintain detailed records of service calls, repairs, and maintenance activities.
• Conduct regular maintenance and servicing of fire and security systems in accordance with industry standards and company protocols.
• Perform system upgrades and modifications as needed to ensure optimal performance.
• Ensure all systems are compliant with current safety regulations and industry standards.
• Respond promptly to reactive maintenance requests and emergency call-outs.
• Collaborate with service coordinators to provide clear updates on service progress and estimated resolution times.
• Establish and maintain strong working relationships with clients, offering expert advice and support.
• Prepare detailed reports on system performance, maintenance activities, and any identified issues.
• Ensure all documentation complies with company policies and industry regulations.

Skills & Attributes

• Trade qualifications in Fire and Security Systems & Electrical competencies.
• Previous experience in the fire and security systems industry.
• Ability to work independently and unsupervised.
• In-depth knowledge of enterprise access control systems including on premises and cloud systems.
• Comprehensive understanding of security and/or fire industry products and applications. Proven experience in technical support, maintenance, and reactive service roles.
• Strong problem-solving skills with the ability to work under pressure.
• Excellent communication and interpersonal skills.
• Valid UK driving license.

Note: Apex Resourcing Solutions are acting as an Employment Agency